Read what other Viator.com travelers think about the Private Arrival Transfer: Rome Fiumicino Airport to Hotel. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Prompt, efficient and kept us informed as to timing as the flight for one of our party was delayed. Very smooth. Jon Cole
The driver met us at the airport. There are many drivers and tour guides waiting at the airport so don't panic just look for your driver holding a big envelop with your name on it. They wait outside the terminal and will walk you with your luggage to an indoor parking lot. The weather was great when we arrived but if you arrive in a bad weather...the walk to the van will not be as pleasant so be prepared with a rain coat or an umbrella.
They're such professionals. Safety is such a big factor for me and to have someone welcoming you in such a foreign country is so reassuring. I will definitely use their services again in the future. Mrs Lambino.
Such an easy way to get where you want to, especially after a long flight. I was met with no problems at all. This took all of the hassle out of getting to the hotel. I would do it again without hesitation. Well worth the money. The driver was courteous, kind and extremely helpful and knowledgable. A great way to start a trip!
Person there on time took us right to our hotel, helped with bags. Perfect
After reading about the taxi's in Rome, we didn't want to deal with any issues after a long flight. The driver was waiting for us, helped with the luggage and was dressed professionally. When arriving at our Bed and Breakfast he brought our luggage to the door and rang us in by speaking in Italian to the reception. What a great way to start a vacation.
Viator was fabulous to work with and so reassuring. We planned to meet our travel friends in DC prior to flying to Rome. Flight delays and rerouting had us arriving 1 hour later than scheduled with Viator transfer. I called the US number and while on the phone, they contacted our transfer in Rome and told them of the delay. We arrived as planned but could not find our friends who arrived an hour earlier. Our driver helped us for an hour and we were finally united. I should have told Viator the other couple was arriving on schedule. I have no doubt, he would have looked for them prior to our arrival. The drive took about 40 minutes and the driver became a great tour guide (during the transfer), as well. We were all looking forward to seeing him again. My sister used Viator for a tour from her cruise ship last April and had similar praise- The tour guide patiently waited until all parties were confirmed.
The driver was easy to locate once we had our luggage and made sure we stayed together to get to his vehicle in the parking garage. It was a roomy van, comfortable and he was a good driver.
I contemplated travelling from the airport by rail,bus and private transfer but opted for the latter as I didn't want the onward struggle with luggage from the busy Termini station. It wasn't cheap but worked as advertised. The driver was waiting with my name displayed ( although there are about 200 others doing the same!) The driver was very courteous and friendly and chatted about Rome as we drove- he also pointed out areas of interest as we approached our hotel. We were delivered efficiently to our hotel and I'll use this form of transfer for future city breaks.