Your drivers were prompt, helpful and pleasant. Our group of 8 never felt concerned or worried about pick-ups or drop-offs to our destinations. I will definitely use Viator again.
Antoni arrived early and informed us that the the roads to the Rome airport and the airport were closed due to a fire in the baggage area. After talking to his colleagues to find an alternate route and staying with us for 2 hours, he was able to get there just as the airport reopened. We were very grateful for his resourcefulness and that he was willing to wait with us.
What a class act. Driver was even early for this pickup. Nice vehicle, clean and new, driver well dressed, and got us thru the traffic and on our way to the airport sooner than we had expected. Highly recommend this as traffic can be an issue in Rome if multiple pickups are required. Taxis have the meter running and a 6.50 E meter start on peak/rush hour pickups. Thru Viator and Executive Rent you know exactly how much you are going to pay for the pickup.
Great communication with company, was picked up on time in a very clean, luxury car. Driver was very nice. Highly recommended great way to leave Rome, without stress.
Our driver back to the airport was great! He arrived a bit early which I was thankful for Romes traffic is hectic. The car was beautiful, the drive easy...the BEST way to end our trip to Rome.
Our driver was on time, early even. He courteous, friendly and professional. We would use this service again.
Excellent Drivers and service, it was a relief to not have to catch a cab which I know would have cost considerably more. Plus, it was a private service so we had the van to ourselves which was nice after being so tightly packed in the plane!
Driver waiting for us at our hotel entrance, got to the airport in plenty of time .... only way to leave Rome in style! Mercedes E class ...
we had a 10:00am pickup at our hotel and the driver was there early which was great since we were ready early, The prices was MUCH lower than a private car from the hotel and it was a new Mercedes Benz van so we had a lot of room for the 4 of us, the driver was courteous and professional.
Driver was very prompt, helpful. So very glad to have transfer booked after wonderfully busy time in Rome.
Very professional!! Beautiful car. Arrived early for my departure which was a pleasant way to start my journey home. Thank you!!
Excellent. Driver on time, courteous and careful. Liked having booked a ride instead of taking taxi as it could cost more. Prefer to go private instead of multiple pick-ups. Definitely worth the extra money. Last time I went multiple pick-ups shuttle got me to airport late and missed my flight. Cost me lots of because of this.
The driver was prompt and courteous. The vehicle was clean, comfortable and spacious. She, also, helped us with our luggage and was like a tour guide telling us of sites as we passed them. We arrived safely and soundly to our destination. Great service!!!!!
David L USA
Very convenient and the driver was pleasant. A little expensive but worth it.
Driver pleasent, prompt, handled bags and took us directly to the right location at airport. He was well prepared. Perfect way to get to and from the airport in nice, clean van.