2.5 star rating: It was OK, but could have been better 22 Reviews

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  • Location: Rome, Italy
  • Duration:  5 hours (approx.)

Read what other Viator.com travelers think about the Rome Shopping Tour: Castel Romano Designer Outlet. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.

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4 star rating: Recommended
April 2014

The bus is better organized now. The items in the outet are mostlt 35% off. But there are actually items 50% or even 70% off. so take your time for treature hunt.

4 star rating: Recommended
September 2013

There were some lovely clothes here but only a few bargains most were a bit exy.

4 star rating: Recommended
June 2013

It was ok.

4 star rating: Recommended
June 2013

The tour bus arrived 40 minutes late at the pickup point. The outlet was nicely located not too far from the huslte and bustle of Rome city proper. It gave us a chance to see what is outside of the city. The designer outlet was not as big as I have imagined and wanted it to be. Most of the stores we also have here in NY outlets so me and my wife concentrated on the other Italian stores and ended buying leather shoes. We were very happy that if you buy over euros 150 per store , the sales tax will be refunded back when you present your store validated receipts at the airport Customs prior to your flight.

Sonja N
South Africa

3 star rating: Worth doing
September 2013

We almost missed the bus because the instructions said to get the bus infront of Terra Cafe, but the bus actually stops infront of the Farmacia which is about 30 meters away, if my husband did not check we would
have missed it. Shopping still pricey, but not bad if you find something really special

3 star rating: Worth doing
July 2013

Meeting point a tad confusing

2 star rating: It was OK, but could have been better
December 2013

It's first come first served when trying to catch the coach from termini station. We saw families with kids struggle to get on and left behind. The outlet is ok. Lots of shops. Places to eat. About a 35 min trip. Lots of expensive shops too.

2 star rating: It was OK, but could have been better
April 2013

I expected to see more Italian stores. 95% of the stores are stores I can find in my home town. A list of stores on the brochure would have avoided this mistake.

2 star rating: It was OK, but could have been better
April 2013

This is a tour that can easily be done in 11/2 hour. Small compared to outlets in the US. Nice stores

Totzys
Australia

1 star rating: I do not recommend this
July 2014

What a nightmare!! Viator did not notify me of the change in timetable and did not receive any discount cards. The worst part is the return trip, 5pm seems to be the popular return time, too many people, no system in place. This was a waste of money. Catch a taxi there!!

1 star rating: I do not recommend this
September 2013

We arrived early for the bus but there was no queue (line) to get on to the bus. When the bus did arrive it was who ever pushed the hardest got on. There were not enough buses and so many of us were left with tickets purchased and no bus! The rep said that they would send another one in 20 minutes, but it was 1 hour and 20 minutes before one arrived. I phoned the company but they denied that there was a problem.

1 star rating: I do not recommend this
July 2013

There is nothing to buy in the outlet if you come from the USA.

1 star rating: I do not recommend this
June 2013

If you are a person coming from the US, this outlet is a waste of time. There are no real luxury stores here and it doesn't make sense to patronize the American designers because the cost is higher.

1 star rating: I do not recommend this
June 2013

Bus driver was surprised to see my Viator voucher and questioned it plus she had no coupons

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Tour code: 2872CASTEL

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