Insider's Guide to Rome

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lexus b

5 star rating: Highly Recommended
November 2015

It was Awesome !

wallercj

5 star rating: Highly Recommended
October 2015

day 1 was very disjointed tour with the breaks between the tours - sights were great - guides need to slow down a little to enjoy sights better - day 2 - guide was great and day to Capri was fantastic - highly recommend

Alexei C

5 star rating: Highly Recommended
May 2015

This package of tours is an excellent choice, and was overall, the highlight of our trip. The first tour compromises of an easy going walk through the old part of Rome, with stops at the Trevi Fountain, the Pantheon, and Piazza Navona. The tour guide provided a good amount of information, and it was easy to understand her. The group size was adequate. The second tour compromises of a Skip the Line tour of the Colosseum. However, prior to the Colosseum, the group is led to a small basilica just near the Colosseum. While this basilica is nice, I would have rather had more time to explore the Colosseum, and the area surrounding it. The tour inside the Colosseum was great, but a bit more time to explore the Colosseum area would have been nice. We decided to skip the third tour, the Rome Night Tour, as we were far too tired to even consider going on it, and due to the fact that it is necessary to wake up around 5 or 6AM in order to be well rested to go on the Capri Trip, which starts around 7:45AM. The Capri Trip was easily our favorite of this package. The Capri Trip was very well organized, and all tour guides were a pleasure to have due to their personality, being clear and easy to understand, and the amount of great information they provided. The boat ride to Capri is average, but in order to exit the boat more quickly, sit in the back of the boat the seats closest to where you enter the boat in Naples. Lunch is included on this tour, so it is better to avoid buying a large meal at the stop the bus makes around one hour into the trip, or anywhere in Capri in order to take advantage of this included lunch. One of the best parts of the Capri Trip was the chair lift ride 10 euros per person to the top of Anacapri. Once at the top, you are treated to an unbelievable view of the Gulf of Naples, and the Tyrrhenian Sea. While it would be great to have an extra hour to explore Capri, the bus brings you to your hotel past dark, between 9:15PM - 10:00PM.

Hisham AbulHawa Canada

5 star rating: Highly Recommended
October 2014

The morning Tour was really great, Max (our tour guide) was very knowledgeable and patient. He gave us a lot of free time to explore and take pictures while having the mics on to listen to his explanation.

The afternoon tour was so rushed, we barely had any time to stop and admire the monuments and ancient buildings, the tour guide gave us the option to stay at the Colosseum and then walk back and explore at our own time.

Skipped the night tour, I was exhausted and had to be ready at 7am for Capri.

Capri trip was very long, the buses were not equipped with Wifi like most of the other coaches I've been on. we were luck to arrive on time for the water taxi... The scenery is amazing and made every minute we waited worth it! don't skip the blue grotto... because that's the whole point of the trip.You will have a good 2.5 hours of free time after lunch which is more than enough!

Mary E L

5 star rating: Highly Recommended
July 2014

Oh my goodness! This was my favorite trip! Don't forget add the blue grotto!

waldemar95 Canada

5 star rating: Highly Recommended
July 2014

This was a fabulous tour., Our guide was excellent and very knowledgeable.

Arnold S

5 star rating: Highly Recommended
June 2014

The first day of this tour was broken up into three segments: morning, afternoon and evening. The morning tour was as spectacular as the ones that preceded it and once more I basked in the glory that was Rome. The afternoon tour would have been as wonderful except for the fact that 99% of the people on this portion of the tour were more interested in speaking amongst themselves and ignoring the Professor who wanted to guide us. They were completely disrespectful and ruined the entire thing for me. So much so, that I skipped the evening tour due to fear of what I would encounter in terms of the group. I couldn't do that on Friday as we headed to Capri. I am so glad I left this for my last day in Italy as it was the crowning highlight of my stay. I have never seen anything as majestic as the Isle of Capri. Even with the rudeness of the afternoon group the day before this still deserves 5 Stars.

fred p

5 star rating: Highly Recommended
June 2014

Well worth the drive. Capri is a must see

marie g

5 star rating: Highly Recommended
December 2013

A very well organised professional tour agency.Excellent service, picked me up from my hotel, which, unknowingly was not far from the main office pick up, but that didn't matter to Viator, they collected me anyway, on time.I liked that they checked that everyone was on board the coach after our visits.The interpreters on each coach were fluent in many languages and their timings for delivery were spot on.Even though the tour of Rome was only a day and night, I felt like I saw a lot of the city, all the main parts to be seen, especially as I only had a 3 day holiday.I was appreciative of jumping the long line to enter the Vatican City, as we had a group booking.Overall, I was impressed and pleased I booked my trip with Viator

Norman A

4 star rating: Recommended
June 2015

Three Rome City Tours were very good but only for the fit and active a lot of walking on the 2 day tours. The Capri tour was excellent and a good pace. Probably highlight of our Itallian trip.

P Y G

4 star rating: Recommended
May 2015

The night tour was disappointing!

Maria S

4 star rating: Recommended
October 2014

The tour guide was excellent. He was very knowledgeable about the things that we saw.

Marwan C

4 star rating: Recommended
December 2013

Professional, friendly and customer oriented

gerda e A

4 star rating: Recommended
October 2013

great but very hot day

Tracy W

3 star rating: Worth doing
December 2015

I'll be rating the four tours separately.
Tour 1, rating 3/5. The walking tour was interesting. We got to see the Trevi fountain, Pantheon, Parliament buildings and Piazza Navana before travelling by bus to the Vatican. The guide was informative. What was disappointing was that the guide seemed to shut off after the Vatican in that she provided no information about any of the sights we passed on the way back to the office unless prompted.
Tour 2, rating 4/5. We got to do a walking tour of the Forum, Capitoline Hill, San Pietro and the Colloseum. This was the highlight of the four tours. The guide was great. It would have been better if he had used the headsets so we could all hear what he said. The other thing that could be improved is that people get dropped off at their hotels on the way back to the office which adds about 50 minutes to the trip. It's really annoying.
Tour 3, rating 0/5. This was a night tour of Rome. It was a rehash of the mornings tour although noe everything was dark. It was such a let down. At the end people got dropped off at their hotels which added 1 hour on to the tour. For those of us doing the 2 day tour this made the day really long. We didn't get back to the office until 11pm and we started the first tour at 8.30am.
Tour 4, 1/5. We travelled to Capri. After getting back so late we were asked to be at the office at 7.30am to leave. We did not leave to 8.30am. No explanation given. Alot of the day is spent travelling in the bus. Unfortunately the guide was not very good. In the whole day I would say she spent 15 minutes giving us information. She was really poor. The food at the restaurant was really bad. One of my friends nearly broke a tooth on some hard seafood and the pasta was overcooked. It had rained so we couldn't see the Blue Grotto. The highlight was that in our spare time of 1 hour we went up on the chair lift and the views were great. We didn't get time to stop and eat on the way back.

Tom T

3 star rating: Worth doing
January 2015

Rome part is excellent, but the capri portion isn't even though it is beautiful, it's not worth the cost and if you are going for the blue grotto, there's no guarantee you will be able to because of weather/waves

Bridget C

1 star rating: I do not recommend this
October 2015

Don't do it...Green line tours are rude to deal with at the office, much of the day was an overlap of the previous morning or afternoon, The night tour was a waste of money as you can't really see anything because of glare and then they overlap from things that you see during the day. Capri trip was a complete waste, they held the bus for another tour, cutting our time down immensely, food was horrible, service not great...because of all of the delays we didn't have much time to see anything. 10 mins one stop and 30 mins another. They stop midway going to and coming from Capri. At both locations there were so many buses that the stores could not keep up with demand, so we were unable to get a coffee etc. We just had enough time to go to the washroom and even then we had to stand in line most of the time. Tour guide, barley gave us any information about the area we were in etc. Then at the end of the night they would not drop us near our hotel, plus the tour guide was actually rudely asking people for tips as they were leaving the bus.

crouies

1 star rating: I do not recommend this
July 2014

Terrible - Keep away from this tour operator
You get picked up then dropped outside their office to stand outside waiting for another bus.
You eventually get put on another bus with multiple languages to listen too.
Felt like I was herded like sheep and feed like one too at the meal in Capri.
AWFUL AWFUL
The evening tour carts you around in a bus with multiple languages again as you drive past sites.
We then got dropped outside their office in the rain. Not at the hotel as stated? Got lost getting back to the hotel Horrible experience

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Tour code: 2390ROMEPACK

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