Very reliable. My driver came on time and transported me safely to the airport while it was raining that day.
Very good and the driver was very good, informative and got us to the airport in time
Very glad that I arranged airport pick-up and transfer with Viator.They were prompt and it certainly made my trip to Brasil much more enjoyable.Thank You for your services.I certainly will use your services again.
They were on time and got me to my destination without any worries. I will use them for a roundtrip next time I come to Salvador.
Our plane was 1 hour late arriving, it made no difference, the driver was waiting for us. We shared a taxi with another couple and headed directly to our hotel.
return trip was in a mini-bus, it arrived a few minutes early, but the trip to the airport was good. will certainly use Viator again
The Airport Roundtrip Transfer worked just as expected. Very timely, polite driver speaking English, no problems.
Carmen P USA
Someone was waiting for me when I arrived and took me to the hotel promptly. There was a little of a problem because I was expecting a bus like the one pictured. I was picked up by a private regular car, so I was a bit hesitant to go with the 2 gentlemen at first.
Very convenient and expedited process. WE only used one side and had to cancel the return trip since we went to a different tour. Drivers were very professional and courteous and were on time.
Good transfers. Guides were friendly and on time. Did not speak English however so google translate was helpful.
On arrival - there was no sign showing "VIATOR" and no -one holding a sign with my name on it. It was very frustrating as hardly anyone speaks English in Salvador. I finally had ground staff ring the number on my transfer certificate and they found a company - which was NOT victor, which transferred us.
On return , the company rang and advised of pick-up time. The man was early and very efficient - still not a Viator sign though.
Very good. Andre was there to receive us and the driver got us there safely in inclement weather.
great service...and definitely i love Brazil a
with their hospitality, food , multy cultures. parties etc;
and in the near future definitely i will use u service
Very happy with the overall service. The booking process was really easy and the drivers really friendly. Value for money is fantastic would have paid a lot more from the airport to Barra. My only gripe was the collection time on our return journey.I always give myself the 2-3hrs before check in and 45mins -1 hour travel time. Are flight departed at 12pm the collection time was at 10am we did have to run to check in on time! In retrospect I should have called and pushed for an eariler time. There were no other problems and would definately use again.
Would have been helpful to know the tour operator/company as the service provider. Instead I had to ask around until I found the right persons. Staff was great once located.
Positives: Drivers Jimmy and Roberto plus GrayLine representative Bel were great - truly friendly and did their best to be helpful. No problems with the personnel at all.
Negatives: Arrival "greeting" was late and found us only by accident ......... and unfortunately neither the driver nor reps had any idea where our lodging in Salvador was located, causing a delay of almost three hours before we finally arrived at our location after arrival at the airport and multiple phone calls. Note: Our lodging is one of the top-rated pousadas in Salvador - no private apartment or overnight guesthouse - so not sure why a problem came about.
Ive booked airport transfer in Salvador. It was ok but very expensive. Once landed you probably could get it much cheaper. On the way back to The airport we were picked up over 3 hours ealier- it wasnt needed at all.
Terrible. The driver was not at the airport and I had to take a taxi.
One phone number was disconnected and the other was incorrect. Please provde working number to reach you