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Viewing All 28 Reviews What's this?
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dleabhard

5 star rating: Highly Recommended
May 2016

On time without any problems.

Ed M

5 star rating: Highly Recommended
April 2016

Excellent service. We got in at 11:40 at night. We found the shuttle right away and they took us to our hotel. Then when we were ready to leave we called the night before to tell them what time we wanted to be picked up. Our driver was there right on time to take us to the airport. It was great not having to worry about transportation to and from the airport.

Marcy F

5 star rating: Highly Recommended
April 2016

Prompt, clean, efficient.

Doreen P

5 star rating: Highly Recommended
March 2016

Our transfers to and from San Antonio were perfect. We would do it again in a heartbeat! Thank you.

James M

5 star rating: Highly Recommended
March 2016

Transfers to and from Airport ran on time.

ttime1911

5 star rating: Highly Recommended
November 2015

great

Alexis T

5 star rating: Highly Recommended
October 2015

I booked a round trip from/to the airport and my hotel. The service was fine. Thank you.

PABLO R

5 star rating: Highly Recommended
April 2015

Excellent tours.

joe.benevides

5 star rating: Highly Recommended
March 2015

one of the best trip I hade on time and very kind drivers thanks

Patricia

5 star rating: Highly Recommended
April 2014

Pro:
The highly-organized company has a counter in the baggage claim area of the airport. Redeem your voucher there, retrieve the suitcase, and get on the shuttle right outside the door. The driver will load the luggage on board, which is very helpful.
Con:
Difficult to make a reservation for the return to the airport. If you go on line, you'll be asked to pay again, which is strange when you have the ticket in your hand. If you call, you'll be put on hold forever, and will have to call back several times only to have the same "voice" make the reservation.

Overall, the service is excellent and exactly on time. If they tell you 10:02 a.m. for a hotel pickup, the driver is there at 10:02 a.m.

PATRICIA M

5 star rating: Highly Recommended
July 2013

Arranged two days prior. Went to agent upon arrival and van was available for the ten of us within five minutes. Driver was courteous and loaded and unloaded all our bags. Called the day before for our return trip to airport and the female driver was also courteous and provided the same great service. Therefore, Viator gets 5 stars from all of us.

Kassandra F

5 star rating: Highly Recommended
August 2011

Very helpful with our bags. (That was important to me as it was my daughter and I traveling together and the bags were really heavy.) Very nice drivers - Courteous and helpful!! Very clean as well. :) I would use them again.

Leslie H USA

5 star rating: Highly Recommended
August 2008

We had an absolutely wonderful time in San Antonio! We were very glad to have the Viator airport transfer available to us. It was so nice to be free of the hassles and cost of parking downtown and made our trip just that much more enjoyable.

Richard B USA

5 star rating: Highly Recommended
August 2008

We did not have to wait - arrival and departure were punctual. Drivers were both great and offered some tips on what to see and where to go.

Prof NS T

4 star rating: Recommended
November 2015

Had to wait for a short while. Otherwise very competent people.

Darryl A

4 star rating: Recommended
March 2015

Got in San Antonio at a busy time but service agent was helpful and made it all work out

kaiser2g1

4 star rating: Recommended
September 2014

Reasonable return pick-up time. Interesting passenger conversations.

martinnguyen

4 star rating: Recommended
June 2013

good service. on time

Patricia A M

4 star rating: Recommended
July 2012

Quick transfer to hotel and picked up on time when we departed.

PAUL R USA

4 star rating: Recommended
April 2008

Service was good. Drivers friendly. Got you to the airport on time.

Julie B USA

4 star rating: Recommended
March 2007

Drivers were very friendly, helpful and on time.

Pamela L USA

4 star rating: Recommended
December 2006

The capability of booking my airport transfer in advance was convenient.

Irene B

3 star rating: Worth doing
May 2015

Driver's drive too fast and shuttles don't have seat belts that I was aware of. Otherwise, everything else was okay.

darlene joan c

3 star rating: Worth doing
November 2012

Just fine.

Susan P

2 star rating: It was OK, but could have been better
February 2015

Return trip was very difficult to arrange. Phone number on our receipt was out of service. Finally got through to someone at another number but the day of our pick up the shuttle was almost 30 min. late. I called to see if the shuttle was coming and luckily there was a van close by. Driver told us we were not on his pick up list and we were lucky he was in the area. Would not use this service again.

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Tour code: 3498SATAPTRND

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