41 reviews of San Diego Seal Tour
Read what other Viator.com travelers think about the San Diego Seal Tour. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Reviewed by Fiona B, United Kingdom, July 2009
Reviewed by Anonymous, May 2009
Reviewed by Anonymous, April 2009
Reviewed by Anonymous, February 2009
Reviewed by Anonymous, August 2008
Reviewed by Malcolm L, USA, June 2008
Reviewed by Sanford R, October 2012
The seal tour was excellent. Captain and narrator were professional and provided good service and information. Unfortunately, the management/reservation system leaves much to be desired. The company does not allow seats for a specific tour to be held even when they have been paid for weeks in advance. If we don't show up, which becomes our problem, they have the money even if the seats are empty. I complied with their request to confirm reservation 48 hours in advance. Person on other end didn't really care and never asked for confirmation number. Our party walked over a mile to the next duck location. In today's high tech world, and with others in the business to ask how they do it, surely this company can manage to book seats for a specific tour if customer prepays.
It's difficult to give a star rating since the tour was 5 star and the management/reservation system doesn't rate 1 star. Since the review submission requires a star rating I will submit 3 based on the above remarks.
Reviewed by Donald N, August 2011
We arrived early and got our consecutive numbers for our party and assumed we would get seated together. However, . a vehicle came from the Star of India boarding and we were put on it. It was unfortunately
over half full and we were scattered all over
separated from our grandkids so this spoiled
the experience for us. We would certainly make sure this would not happen again.
We found the boarding process disorganized
and unfair to us.
.
Reviewed by Ralf R, USA, September 2009
