The guide (mike I think his name was but I may be wrong) was excellent throughout
The wait back in the US customs line is long with no toilet !!!
Overall an excellent day and well recommended for anyone that wants to see San Diego and be a little adventurous and nip over the border
Mike was fantastic. Very knowledgeable and personable. Tour content was great. Harbor boat tour was a nice addition. Nice to have time for lunch. Tijuana part was not worth the time. Over 2 hour wait at US customs ruined the Tijuana part.
Strongly recommend everything but Tijuana.
ROY and Cheryl Chicago
Absolutely brilliant full day tour! Mike, our guide, was simply the best - knowledgeable and friendly, even took us shopping in Mexico so we wouldn't get confused or ripped off!!! Can't recommend this tour highly enough, Massive praise to Mike for being the most awesome part of the day!
Claude de Richelieu Quebec , un tour a recommander , on y voie de tout
Our trip was fantastic
Our driver (Mike I think his name was) went all out to to make our trip pleasant, entertaining and interesting with an incredible historical/geographical narration throughout out trip
Mike was a unique person so suited to tourism...he was very courteous, respectful, accommodating, creative, funny, mature, well informed and showed no sign of frustration even @ times when some of us were late returning to our bus following sightseeing/shopping stops
We had difficulty booking our tour in San Diego as local tour agencies were not prepared to offer Tijuana tours citing drug related violence being a mortal threat to tourists.Fortunately I found Viator on Google who not only provided a safe tour, but also offered a Hotel to Hotel pick up/drop off service.
I cannot speak highly enough about our experience and the fortunes of having Mike as our Driver/Tour Guide.
Unfortunately, we were unable to experience the Harbor Cruise due to local construction work.
I highly recommend tour San Diego Tour...I thank Viator for being one of the very few agencies for
providing this tour and I especially thank Mike for making our day
John and Barbara from Australia
Tour guide was fantastic. We had a fabulous tour and learnt so much about San Diego and Mexico. Would definitely recommend this tour to our friends and when we are back in San Diego will definitely use Viator tours again.
After booking, I had read some concerning reviews about this tour and so became a little nervous. But there was no reason, the tour was fantastic, and our tour guide (Mike) was the most friendly and engaging AND knowledgeable we could have wanted. We thoroughly enjoyed the whole day, and everything ran as smoothly as clock-work. I am really glad we took the tour, and would point out that we brought along with us my parents-in-law who are both in their eighties, and they had such a lot of fun. Yes, I really do recommend this tour, and no, I haven't been paid to say that :-)
This tour was great! I'm giving it 4 stars only because I feel that Tijuana was a waste of time. The driver, Mike, was very knowledgeable of the San Diego area and very accommodating. San Diego is a beautiful city and there is so much to see. This tour was a perfect high level overview of what San Diego has to offer to then go back and really dive into the sights. The Harbor Cruise was great. It was nice to get out and look at the city by sea.
I have traveled to Mexico many times and what's sad is that for those who have never been to Mexico this is the worst impression to give them. I really wish we had taken this part of the tour because it was a waste of a half day. I understand that allure of Crossing the border being so close, but I would highly recommend to not go on this tour. It's a waste of a half day, the city itself is really dirty and when coming back to the US we waited 2 hours to just go through to customs. There are plenty of prettier places in Mexico to go see. Don't waste your time going to Tijuana
Excellent tour and a fun filled day. There was only eight of us on the bus so it did not feel cramped or rushed. Our driver, Mike, was informative and jovial with a couple of lame jokes thrown in as well, for good measure. We were a family of four and we would recommend.
The San Diego part of the tour was cancelled but the Tijuana tour was great!
Very informative tour guide. However the tour runs much later than is stated on the details, so don't plan anything for that night because you won't be back until 9-10pm instead of the 6pm which is stated on the tour.
Very good morning tour, driver was very knowledgeable and friendly, in fact we had the same driver for the afternoon tour to Tijuana, it was a great pity we had not been advised that there was a 2 1/2 hour wait between the 2 tours, luckily the hotel was within walking distance.
Geoff Gillam New Zealand
Tour interesting but could do with some stops to get out and take photos, if not doing cruise then to long at seaport village. Tijuana was enough time to have a look around and were shown other areas apart from main tourist area. Tourist area clean and safe, not like many years ago Overall worth the time and cost
A great tour ... so worth doing ... only disappointment was the Harbour Cruise was not able to be done ... Tijuana was so worth doing just to see and meet the locals ... would recommend this tour but be prepared for a long day out!
We were a bit worried about the reviews that talked about lengthy delays crossing the border back into the USA but we had no problems. Took us less than 10 minutes. The border crossing is not an issue associated only with this tour - it is the same as anywhere where you cross a border from one country into another. Fantastic tour guide.
Very prompt and on time with a very good narrative. Enjoyable trip with exception of a horrendous wait at the Mex US border,not your fault and no picture opps at Old town or Gas Town but well worth taking
Very good tour but we were unable to do the additional harbour tour due to road works which was disappointing. Enjoyed the few hours in Mexico.
The tour bus was old and so uncomfortable we felt every bump on the road and it rattled and squeaked! A stop at Bilbao Park would be nice. I wanted to take a photo of the sign at the entrance to gaslamp district but the bus didn't stop. 2.5 hours shopping on one street in Mexico was far too long!
The San Diego tour was well done and very informative. The Tijuana tour was informative and Mike did a good job but we were very disappointed in Tijuana. The retailers were too aggressive and it was just very uncomfortable. Mike is a very good tour guide.
I am an avid traveler and I did my research really well before I booked this trip. What I did not know/find out until later in the day was that you have to get off the bus and stand in line with other travelers to pass through immigration on the US-Mexico border, by foot, and then get on the bus on the other side. The time you wait varies by the day although it took us about 2 hours to go through the whole process. Sometimes it could take up to 8 hours too. If I had known, I would have preferred to take my car and just drive through the border and it would have been a lot quicker. Only got to spend about 2 hours in Tijuana which wasn't enough.
Also, the San Diego tour is more of a drive-by rather than stop, take a look and take some pictures. If you want an extensive San Diego tour, then this is not for you.
The harbor cruise was boring, for me. I would have rather skipped that and just spent some extra time at Seaport Village instead.
Unfortunately the bus was broken so we weren't able to go into Tijuana which was a real disappointment as we were told too late to organise another tour company.
Our tour guide was great. He was informative, outgoing and honest. The San Diego city tour was very good. On the way to Tijuana, he mentioned some concern about the delays at the entry and exit points. After our tour and visit to Tijuana, we had to disembark the bus and stand in line with our purchases to go through customs. We were forced to stand in line for 2 hours to reenter the US at the border. There was no place to sit and no toilets available on the Mexican side. When we finally reached the border check, it took 10 seconds to reenter. Then we had to walk another 2 blocks to get to the bus. The driver was waiting for us and carried our bags to the bus for us. We stood in line for almost as much as time as we spent in Mexico. The tour company should have informed us of the expected time to spend standing in line to return. I would not recommend this trip to Tijuana because of the major roadblock at the reentry point at the border.