Read what other Viator.com travelers think about the San Francisco Shore Excursion: Hop-On Hop-Off Tour. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Sorry we couldn't review. Our ship as delayed and we didn't get to use the excursion.
L and L
These tours are always good value for money and a great way to familiarise yourself to get your bearings on the city. They are also good to get from one place to the other that you want to go to along the route. Our driver/guide was a crazy man and a lot of fun which made it even more enjoyable.
Bus stops need to be marked better, especially at the cruise terminal. The tour was great, the ride across the Golden Gate Bridge was a nice surprise. Would do this tour again.
This is a great way to see the city. Bring a wind break jacket as its cold and windy up the top. It's a great idea to get on and off the bus so that you get different commentators with different styles and information. I think you need a two day pass if you do want to hop on and off.
Not worth doing with this company. It took 3 phone calls to find out where to catch the bus. Apparently when a cruise ship is in (which was us) the departure point moves. Who knew. Nobody notified us. Considering we booked a shore excursion for cruise ship passengers, why weren't we told.??? We only have so much time.
Also, the driver of the bus that took us to Golden Gate Bridge gave us 15 mins to take pictures, which was fine.; but he started to leave after 13 mins, even though other passengers were telling him they could see us coming. He finally did stop, and let us on. How rude! Find another company.
The tour guide were great, but on the website it said the bus runs every 20mins in summer time, but it turned out to be 30 mins.
Good way to get around the city though confusing as there are so many hop-on hop-off buses, so different colored buses were confusing if you had never been there previously.
Initially we had a problem finding where he stop was to pick up the bus. The directions had perfect instructions however due to construction (that had been going on for a while) they moved the stop and we were not told. We waited 1.5 hours for the bus and had to call to find out where the stop was moved to. After that it was a great tour. The drivers were very knowledgeable and the stops were good. I wish it stopped near where Lombard street is crooked.
Did not feel it was good value for the money. Guide was not informitive or enthusiastic. Very disapointing.
First, the bus wasn't where it was supposed to be, so a nice bus driver from the same company let us get on his regular (non double decker) bus and took us to the hub. Our cruise ship got in at 1:30, and we did not end up boarding a double decker til 2pm. The ride was SO windy, we couldn't hear the person speaking, and there was no apology for our wait. We got out at golden gate park and never got back in! Worst tourist attraction ever. Take public transportation next time and do it yourself. Biggest waste of money on the ENTIRE 7 day trip. Awful! Further, the bus was in the process of letting some people off, then started moving when some elderly folks were still in line to get off! The route went fast and you had to really scream to stop and get off. The 2:30pm bus which was supposed to be our 1:30pm bus was the last ride over golden gate bridge! Keep in mind I input that our ship arrived at 1:30 and left at 10pm. So one single chance to ride over the golden gate. The people at the hub were slow and unapologetic. NEVER again.