Read what other Viator.com travelers think about the Arenal Volcano and Hot Springs Day Trip from San Jose. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Extremely disappointing for time spent and price. Over a three hour drive from San Jose. We did not get to see or hear anything about the Arenal, the excuse being cloud cover. If we had known that all we would do was go to hot springs for several hours we would not have booked the trip and wasted six plus hours on a horrible van ride. By the time the driver picked us up the van was full. I sat on a seat over the wheel well with my legs cramped up for the whole day! The whole day was spoiled because of the discomfort of that van.
This tour is not marketed well at all. If your goal is to sit on a bus for 7-8 hours and see the hot springs for 2-3, you'll be pleased. But if you are going to see a volcano, skip over this one.
Unfortunately they were going to take us to Baldi and not Tabacon who is the most beautiful one to visit and a must. Deal 93.99 is no deal it is just the rate charged by every tour company. You have to pay 116.00 to see the Tabacon and Viator makes it look like you are going there for 93.99. Luckily we upgraded with an additional fee.
I booked this tour anticipating that at least part of our day would be spent touring the Arenal volcano itself, and National Park (the day trip was misleadingly advertised as 'Arenal Volcano and Hot Springs'). Instead, we were taken directly to a thermal spa, after an unnecessarily long (2-hour!) buffet lunch stop at a nearby restaurant. The spa itself was nice, if a little too touristy. After spending more than 3 hours there (it was well after sunset when we departed), we were driven around the Arenal lake reservoir, completely pointlessly, as by then it was dark and we could not see any of the surrounding area. Equally pointless was a later stop at a viewing point, which supposedly provided an optimal view of the Arenal volcano (perhaps it would have, if our visit there had been scheduled to take place when there was still daylight!). The tour concluded with another long stop for dinner, at the same restaurant where we had lunch. The service was hopelessly slow this second time, and the food mediocre quality.
To make matters worse, throughout the trip the tour guide's commentary was frustratingly dumbed-down, providing no useful, or substantial information on local history, or the volcano itself. He also kept addressing our group as if it consisted of schoolchildren on an excursion.
In conclusion, I found this tour to be a huge disappointment. It was certainly not worth its price (over £50 per person). I would discourage any tourist interested in seeing and learning about Arenal itself and the National Park from booking it.