What You Can Expect
When making a booking, you will need to advise your flight details and your downtown San Jose hotel details. Your transfer will be confirmed instantly and you will be provided with a travel voucher to present to the driver. Around 24 to 48 hours prior to your transfer, you will be required to call the supplier directly (the contact number will be provided on your travel voucher) to reconfirm exact pick-up times and places.
Please note: this transfers is to downtown San Jose airports only.
The driver was courteous and friendly. He was awaiting our arrival.
The pick up was fine. I would request that the drivers speak a small amount of English it makes the trip a bit more friendly.
On the return, I happen to have called, because my prior experience with Viator is that you notify the riders the night before at our hotel on the pick up times. When I called the in-country number the gentleman initially said I did not have a reservation, but once I gave him my trip code he found it. All drivers were very timely, which I appreciate. I look forward to my next trip or transport with your company.