Staff was very helpful and professional. The 2nd group that was scheduled to zip line with our group arrived late, so the staff took us on a tour of the parrot and butterfly exhibit which made us feel like we weren't waiting at all, and was quite enjoyable - allowing photos with the birds. Location of this zipline is beautiful. Staff was well-trained, patient, and friendly. Fun experience.
Went ziplining on Mother's Day with my daughter. It was my first time - and it was great! Everyone was very professional and fun! Beautiful park! Highly recommend this tour.
Super fun! And not very difficult (if at all) beautiful area. And nice tour guides.
AWESOME!! Great time, a lot of fun, and very well done. There was a long wait for the first line, but then we just kept going and going. Made me feel like a kids again! Also, your driver deserves a big shout out. We accidentally got in the wrong van in the morning and then were dropped back off at our original hotel. The driver patiently waited and then we went up into the mountains for the tour. We are so grateful he waited as it was our last day in PR, we would've totally missed out!!
My first Zipline experience. Great fun. Excellent Zipline company. Extremely safety conscious. Fun for all ages. Would recommend to everyone.
This was absolutely an amazing experience. Everyone involved was very helpful and my daughter and son in law along with myself had a fantastic time. I felt very safe while we were doing the zipline through the canopy. I would recommend this to everyone!!
Super fun tour!
We were taken to La Marquesa forest, not El Yunque, about 20 minutes away from the Condado area in SAn Juan. We're taken up the mountain by cable cars. BEfore we hiked further into the first zipline station, we saw somw butterlies and birds which was a cool addition. There are a total of 8 ziplines and 1 rappel station. This was my first time ziplining and it was fun.
The guides are super knowledgable and helpful in preparing first timer. There was a man in our group with swollen feet after the first couple ziplines (because of his pre-conditions, not because of the zipline) and the team did everything they could to ensure his health and safety and to help him finish the last one (because he wanted to). Highly reccomend!
Fantastic experience!! Loved every minute of it and the view from the last zipline was spectacular!
This tour was so much fun. The guides put me at ease and made it totally enjoyable. I would definitely recommend it and would do it again next time I am in Puerto Rico.
It was my first time to zipline. I would definitely do it again.
Excellent guides, excellent equipment. This was our first time doing a zip-line and we really enjoyed this experience. The safety training and guidance was excellent. Highly recommend!
This tour was great. The other members of the tour were fun to be around and very friendly. As other reviewers have stated 'safety was a priority' - which was an important consideration for me. I would strongly recommend this tour as a wonderful way to experience the park.
For my first time in San Juan and zip lining I had the best time!!!!!!! It was so safe
Such a wonderful experience. Great for just about any age. Would do it again and again. The staff was great
So much fun! My daughter and I went on this tour and loved it. We didn't care that it was raining. We were part of a fun group and had the experience of a lifetime.
Only about 20 minutes outside of San Juan, this was a fun family trip. The guides were knowledgeable and safety was stressed. We all had a great time.
Great fun! It is a little intimidating to start out but the very professional team that runs the zipline tour made it easy. The location is beautiful and very close to San Juan. I would highly recommend this tour.
Excellent adventure! As expected there is a long, steep hill trail climb but worth it.
My wife and I had a really fun time. The owner, who drove us to and from our hotel, was very nice. The two people who were our instructor/guides on our adventure were great. We would recommend this to friends and family when they go to San Juan.
Our tour guide was on time and the bus ride to the location was very smooth. The instructor was clear and friendly. We were all afraid at first but she made us feel at ease. Everyone who worked at the Canopy Tour was approachable and easy to talk to.
The staff was very helpful with everything, from putting on the harnasses to helping at the end of each zipline. I will recommend this to my friends!