Read what other Viator.com travelers think about the Concha y Toro Winery Tour from Santiago. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
The tour was fabulous. I had an issue beforehand as I found out only a few days before that the tour I booked was unavailable. I had booked a wine and cheese tasting tour in the AM in English, and was told that was only available in the afternoon (which I could not make). The local tour office rebooked me for a mid morning wine tasting only tour. It was a little disappointing, but I was refunded the difference in the cost and the wine alone was still great. My driver did not speak any English, but the tour at the winery was in English and was fabulous for someone who knew very little about vineyards and wine-making!
The wine tour was fun and the tour guide was pleasant and knowledgeable. I learned more there than I did on the wine tours in France. The only complaint I have was that I paid the extra for more wine tastings with the cheese plate and they gave me the lesser wine tour package (fewer wine tastings and no cheese). Before I could say anything, the guide was running off to his next tour group.
Pick-up at hotel was at scheduled time of 2:30 but traffic was horrendous and we didn't arrive at the winery until 4:05. By this time there were no tours in English so we were forced to do a one hour winery tour in Spanish, a language we do not speak or understand. Our driver said that he mentioned to the transport company that the scheduled time of 2:30 was too late for this tour but the company declined to change the time. So my husband and I spent $159.98 for a tour that failed to take into account the horrible traffic in Santiago and was delivered in a language that was foreign to us. To say that this whole tour was unacceptable is an understatement.