Read what other Viator.com travelers think about the Private Arrival Transfer: Seattle Tacoma Airport to Hotel. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
What could be a more amazing feeling when you landed in Tacoma in a gloomy rainy day, and your private Mercedes Benz limo was waiting for you right outside the gate? My driver was very professional, friendly and good at telling stories. We had good laugh on the way to my hotel in the Microsoft town...He made my journey to Seattle way more enjoyable. Thank you!
Excellent service, only issue was locating the driver as the mobile wouldnt recognise the drivers number. Perhaps an easier way of picking up the vehicle would be easier and less stressful but service from driver very good.
Instructions on arrival was confusing and we couldn't find the can. We had to call them and the guy was a bit rude and said he was busy and only got our booking that morning.
We couldn't see the driver at the exit from the flight so we followed the signs for the limo parking. We still couldn't locate the driver and spoke to the limo desk. The chap there sorted us out really quite quickly with a lift to our hotel, albeit in a mini bus, and we gave the driver our Viator limo voucher for our trip. We did get a call when we were at our hotel asking where we were and I explained what had happened. There return trip with with the same company was absolutely great. So although it was a bit of a fangle we still got to our hotel fairly quickly, thanks the the chap on the limo desk at the airport.
Was just unclear how to find - two versions go outside and phone or walk to third roadway. Could not work website to confirm info and had to phone from Sydney. Actual transfer fine except driver used mobile.
We were very disappointed in this service. We waited about 45 minutes for the driver. We called the number we were given 4 times before he arrived. The driver was fustrated because he had not been given our contact numbers. I will not use Viator for this service in the future.