My driver was at the reception as soon I walked through the gate.
Completely smooth meet -up with Andy the driver. We went into a mini van to our hotel-- lots of space. Removed a lot of the stress and hassle from a very long trip. Highly recommended for peace of mind.
Great Service from Kim Travel! Driver was very friendly and helpful!
Thanks again for a wonderful service. We prebooked our private departure from the hotel to Incheon Airport and our driver arrived before our booked time which was fantastic. It is always a worry that the driver would arrive late or not show up at all so it was such a relief to see the driver early. We would use the company again and definitely recommend them to anyone.
It's a long haul from the airport into Seoul, but i was met right away at the airport and had a good drive into the city.
This was the best and easiest way to get to my hotel. The driver was very polite and professional.
This was a simple transport from the airport to a hotel in Seoul. Everything was as expected. There was a driver waiting with a sign with my name on it, and he took me right to the hotel (I slept about half of the short drive). The driver was polite and professional. I'll be happy to book thru Viator again.
Very nice service to have after a long flight. Drive was at the gate and knew how to get to the hotel. Saves a lot of hassles in getting out of the airport.
Andy our guide who picked us up from the airport was punctual and he was very very helpful with us, a group of 8 chatterbox ladies :) He took care of all our luggages and readily shared information about Seoul on the bus enroute to the hotel. We felt really comfortable with him.
bus system is so easy at this airport and they drop you off in front of hotels that this transfer is great but unnecessary. We arrived late at night so it was worth it, but otherwise,,,, just buy the hotel bus ticket in terminal and is perfect. We caught the hotel bus back to airport, easiest and cheapest way.
Antonio C Portugal
The driver was waiting for me when I arrived with clear identification. Was nice and polite, his english was very god and the driving was very professional. Very good transfer.
The driver was waiting for us when we arrived. He spoke quite good English and pointed out places of interest on the trip in to the city, but his driving was another story. He kept feathering the accelerator which resulted in us all feeling very nauseous after the hour long trip.
The pick up from the airport was very good and the driver arranged for the return to the airport for our return flight
the driver came very late one and a half hours after arrival of our flight. we arrived at our hotel tired and hun gry after another two hours. i did email my reconfirmation of the tour the day before as required.
When we arrived at Seoul Incheon Airport the driver was not at the waiting area we arrived in. So we walked to the area that our reservation said the driver would be which was about a 10 minute walk but 15 minutes when loaded with luggage. Still no driver so we went back to our arrival area since the driver should have had the current update of our arrival area. When we got back to our arrival area we waited just a couple minutes more before our driver finally showed up. Our flight was on time, not early or late. This is unacceptable service.
Beside the driver being late it was more expensive. Had I had our hotel, the JW Marriott, hire a driver for the 2 of us the cost would have been less. We had Marriott get us a driver to return to the airport and it cost less than if I had gone through Viator.
We have 9 people in total, was told that 2 cars will be allocated to us, 1 car came 30mins late, the other was 45mins late.