As a lone traveler, having someone waiting on me and accompanying me until I reached my husband was absolutely priceless. My guide was patient, knowledgeable, and assured me that he had everything under control. I would definitely recommend this if travelling to a foreign country, especially if alone and for the first time.
The guide was outstanding and very helpful. We got to the hotel quickly compared to taking a taxi to the airport. Tour very recommended
CLAYTON F USA
Was met just outside of customs and escorted to the Maglev and then the driver met us at the train station in Shanghai to take me to my hotel. Very well run
Very good . The guide was there even though the flight was delayed. Reached hotel fast. Only need to travel light as have to carry the baggage to train station on escalators.
SUch a help never would have figured out how to get on this train then to the hotel. Very personal and simple service. Highly recommend Jennifer very knowledgeable and very good english and soo helpful
Gill S New Zealand
What a way to get to the city, hassle free and very smooth. Met at the door from the train, luggage taken for us, and followed the guide to the train station, where we boarded the bullet train, in the city within 15 minutes. Then met by our taxi driver who transferred us to our hotel. Totally recommend, takes the stress away, also a plus when you don't know where to go. A great experience and will do again when we next visit Shanghai.
This was a perfect beginning to our holiday. The service was perfect and the experience was amazing. Thankyou
This is the only maglev train in the world. We arrived at 9 pm exhausted and were quite happy to not have to think - just follow the tour guide who was informative about the train and then the Bundt as we took a taxi to go to our hotel. The maglev is very convenient if you are staying in Pudong (the new convention area) and it wouldn't take much brainpower (lots of signs) and it would take much less money (8 yuan per person) if you did without the guide. If you do need a taxi, you should be mentally sharp and forceful in fending off the "black" taxis.
Met on arrival and helped with my baggage to train. Comfortable drive from station to hotel. Guide very helpful, knowledgeable and efficient - recommended. This trip can be done much cheaper on your own, but if, like me, you've had a long flight and it's your first time to Shanghai it takes the stress and anxiety out of the transfer.
Anthony W Australia
All I can say what a feat of engineering
Great way to start a visit to this city 310 Ks per hour
Arrived at night not knowing Shanghai. This made getting to the hotel easy going. Great guide!
Leila H Australia
Excellent experience. In hindsight, we could probably have done the train taxi transfer from the airport to the hotel ourselves & saved quite a bit of money but it was nice to have someone to meet you, who knew where to go & what to do. Rep was very helpful & informative & spoke excellent English. We ended up booking a tour with her the next day which was also fantastic.
Malte O Germany
Worked out perfect! Even though my flight had more than a 4 hour delay.
Ann B Australia
Used this service to and from the airport - worth every penny - the assistance from the Viator guide was a massive stress reliever - first class service. The MagLev train is brilliant.
Anita B Australia
After a long flight from Australia it was wonderful to be met by a friendly face to guide us to our hotel. We would have been lost without the help.
very good as we are an older couple on our first visit to Shanghai
Everything was excellent the young lady who meet us at the gate was very polite and took good care of us as this is the first time for my family to experience and bullet train ride from Pudong airport to downtown. unfortunately the van that was suppose to pick us all up broke down and ended we had to help push start.
Overall, was an excellent experience.
Efficient greeting and escorting to the hotel via the Maglev by a guide who spoke good English, accompanied us in to the desk to confirm the correct destination, but disappeared without showing teh slightest expectation of a tip.
EASY TRANSFER BUT EXPENSIVE.QUITE A LONG WALK FROM AIRPORT TO TRAIN STATION.
As we were arriving in Shanghai for the first time and my partner was disabled with a foot injury and needing crutches I was so glad I had booked the transfer. We were met by a very friendly English-speaking guide who helped with the luggage, organised the Maglev tickets, and then drove us from the Maglev station to our hotel. Overall a very worthwhile experience, especially under the difficult circumstances.
Excellent. Met us off the plane and escorted us onto the MagLev and right to check in at our hotel. Great service.Thanks.