A great way to see what we wanted and having a guide that knows how to get around the city worked for us. We were able to cover a lot of attractions in a very full day. Being able to customize the tour is the way to go with a lot more flexibility instead of going on a set tour that only hits the tourist attractions they want you to see.
Our guide, Frank, was very knowledgeable,friendly and helpful. He introduced us to so many new areas and sights in a city we have visited many times. We would highly recommend Frank and an independent tour of the city.
Very friendly guide Leo, spoke English well and was more than happy to
make sure we saw everything on our must see list. would recommend
this tour to other travellers.
Four of us had a great day with Fran who was so knowledgeable, helpful and flexible about what we wanted to see. We spent a great time at the French Concession; the Shanghai Art Museum; a great restaurant and lunch; and a few other stops of our choice. We could not have had a better guide who is an excellent translator, coach and companion for seeing Shanghai.
I must tell you that this was the best money that I've ever spent on a private tour. My guide, I called her Fi, was absolutely wonderful!! She was very personable, well read, and was very easy to talk to. I would tour with her again anytime. Thanks for such a wonderful time:)
Wonderful, custom tour. Excellent guide with excellent suggestions!
Jon A USA
saw many more attractions with guide than could ever have on our own. also great to not be trailing along with a bus load of a tour group. guide was excellent, English good. very personable. knowledge of historic sites excellent. we traveled by taxi all day and guide knew just how to get the next taxi quickly and efficiently. very cost effective way to see shanghai.
Frank was great!!! He was very informative and accommodating!. We were able to see more sights on our own as opposed to a larger tour group - no waiting for others, plus we got to select the places we wanted to eat, etc! Highly recommended!
Had a great time. Rita was very very good. We could have not ask for more. Rita gave good advice and was most helpful and knowledgeable. The day met all our needs.
Tracy our guide was extremely helpful and knowledge. We spent two days with her, the first of which was rainy and she changed our itinerary so we would see the out door sites on our second day which was clear.
It was absolutely fantastic to be able to pick the sites we wanted to see...and our guide was great...super friendly and hard working. Most of the standard tours had 2-3 cool things to see/do, but then blended in a couple that were not appealing to us. Arranging our own tour allowed us to choose only those sites that interested us. One bit of advice. The price of this tour is very reasonable but could have risen very quickly (by ~$230) if we chose to utilize their car to get around, but we chose to use local taxis with our guide. Although the driving was a bit more aggressive, it was still safe...and we had no problem at all flagging down a cab. This approach saved us HUGE bucks...and the driving just added more excitement. This was a great tour!
Our guide was very pleasant and flexible, trying to address our interests. We wish we had more un-prompted information about the culture, history, architecture.
this was really great, awesome being able to decide where you want to go yourself, appreciated the helpful advice of guide Jennifer! she knew all the best places to go/see so she gave us ideas if we were stuck. pretty cheap too, considering what we got out of it! the best way to see the city when you don't have much time to spare.
The tour guide is very flexible and help us a lot. We arrange to visit a lot of hidden place but Rita still able to help us to make the trip prefectly.
This was a very nice tour with a great tour guide. He was very informative and helpful throughout the day. For a nice overview of Shanghai that is flexible to what you want to see, this tour is perfect.
Frank was very nice, but not all together as knowledgable as we were used to in our experience in China. I was also disappointed to learn that my tour did not include transportation, which I had to pay an additional 700 yuan for. (almost the same amount as the tour). All other tours I booked included transportation.
Pierre Bellavance Canada
Frank always seemed to want to go away ... he walked faster than us. He didn't bother to get us the senior discount at the Shanghai World Financial Center, which we didn't really want to see. He also wanted to go to the Auto Salon which had no interest for us. Worth it only if you have seen nothing of Shanghai yet, which was not the case with us, as we'd been there for two days and had already seen about all he wanted us to see ...
nice, more stiff in presentation so not as engaging. some wrong facts about raised entrance to each rm Yu garden - stated to keep out water and snow. later told by Beijing guide was wrong info. took us to jade shop where high pressured instead of where actually carving jade as seen later as passig by. not engaging and charismatic but very polite.
Guide had a weak voice, hard to hear. Did not go or do what we wanted. More of a rote memory answers with some bad information.
Choosing a private custom tour helped to quickly identify places of interest which could be further explored during the rest of a very short stay. However not impressed with Frank (the tour guide) who had misunderstood the starting time for the tour and who was keen to go to the more expensive shops and restaurants, most probably for commissions.
Our guide was really not in to it today. We asked to see a two places and he did take us there. After that we asked him for some suggestions of things which would not be too touristy and all he could suggest was to shop, shop, shop. We ended up on Nanjing street...after a bit we gave up and found a massage place and told him to leave. I was disappointed.
We booked this tour as we've used Viator tours in the past, and have always been very satisfied, however this time around, that wasn't our experience.
Our guide Tom spoke very good English, but offered very little commentary about life in Shanghai, other than a proscribed script delivered in a rather wooden fashion. The guide seemed more interested in checking his phone and shunting us from one destination to the next.
The visits to the Temple and garden were both lovely, but certainly these parts of the tour felt rushed there was limited time to stop, take in the beautiful surroundings and have photos taken.
The visit to the Silk factory was interesting, but the prices were obviously inflated, and there was pressure to buy. Our guide seemed offended when we told him we weren't interested in visiting the Pearl factory. We have been to these places before and were not interested in another visit. We had to ask several times for recommendations for shopping as we were keen on doing some bartering at a local market and it was our expectation from what we had read on the website that our guide might be able to assist us with bargaining, however this was not the case, and instead we were dropped off at the shopping market. Having said that, the place was great and we were spoilt for choice.
We had booked a whole day tour, but by lunchtime, we'd had enough, and when after only a couple of hours, the guide asked us to sign a paper acknowledging we'd received the goods we'd ordered, we did so, and we decided we'd be better off doing our own thing...
We had to find our own way back to the hotel.
I would not recommend this tour.
Very disappointing, felt I was being dragged around to be feed a sales opportunity.