4 star rating: Recommended 23 Reviews

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  • Location:Shanghai, China
  • Duration:8 hours (approx.)

Read what other Viator.com travelers think about the Private Custom Tour: Shanghai in One Day. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.

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5 star rating: Highly Recommended
May 2015

Our guide, Frank, was very knowledgeable,friendly and helpful. He introduced us to so many new areas and sights in a city we have visited many times. We would highly recommend Frank and an independent tour of the city.

5 star rating: Highly Recommended
April 2015

Very friendly guide Leo, spoke English well and was more than happy to
make sure we saw everything on our must see list. would recommend
this tour to other travellers.

5 star rating: Highly Recommended
October 2014

Four of us had a great day with Fran who was so knowledgeable, helpful and flexible about what we wanted to see. We spent a great time at the French Concession; the Shanghai Art Museum; a great restaurant and lunch; and a few other stops of our choice. We could not have had a better guide who is an excellent translator, coach and companion for seeing Shanghai.

5 star rating: Highly Recommended
October 2014

I must tell you that this was the best money that I've ever spent on a private tour. My guide, I called her Fi, was absolutely wonderful!! She was very personable, well read, and was very easy to talk to. I would tour with her again anytime. Thanks for such a wonderful time:)

Rick Richardson

5 star rating: Highly Recommended
August 2013

Wonderful, custom tour. Excellent guide with excellent suggestions!

5 star rating: Highly Recommended
May 2013

saw many more attractions with guide than could ever have on our own. also great to not be trailing along with a bus load of a tour group. guide was excellent, English good. very personable. knowledge of historic sites excellent. we traveled by taxi all day and guide knew just how to get the next taxi quickly and efficiently. very cost effective way to see shanghai.

5 star rating: Highly Recommended
March 2013

Frank was great!!! He was very informative and accommodating!. We were able to see more sights on our own as opposed to a larger tour group - no waiting for others, plus we got to select the places we wanted to eat, etc! Highly recommended!

5 star rating: Highly Recommended
January 2013

Had a great time. Rita was very very good. We could have not ask for more. Rita gave good advice and was most helpful and knowledgeable. The day met all our needs.

5 star rating: Highly Recommended
January 2013

Perfect , my guide Tracy knew everything and everywhere.

5 star rating: Highly Recommended
November 2012

Tracy our guide was extremely helpful and knowledge. We spent two days with her, the first of which was rainy and she changed our itinerary so we would see the out door sites on our second day which was clear.

5 star rating: Highly Recommended
July 2012

It was absolutely fantastic to be able to pick the sites we wanted to see...and our guide was great...super friendly and hard working. Most of the standard tours had 2-3 cool things to see/do, but then blended in a couple that were not appealing to us. Arranging our own tour allowed us to choose only those sites that interested us. One bit of advice. The price of this tour is very reasonable but could have risen very quickly (by ~$230) if we chose to utilize their car to get around, but we chose to use local taxis with our guide. Although the driving was a bit more aggressive, it was still safe...and we had no problem at all flagging down a cab. This approach saved us HUGE bucks...and the driving just added more excitement. This was a great tour!

4 star rating: Recommended
June 2015

Our guide was very pleasant and flexible, trying to address our interests. We wish we had more un-prompted information about the culture, history, architecture.

4 star rating: Recommended
July 2014

this was really great, awesome being able to decide where you want to go yourself, appreciated the helpful advice of guide Jennifer! she knew all the best places to go/see so she gave us ideas if we were stuck. pretty cheap too, considering what we got out of it! the best way to see the city when you don't have much time to spare.

4 star rating: Recommended
June 2013

The tour guide is very flexible and help us a lot. We arrange to visit a lot of hidden place but Rita still able to help us to make the trip prefectly.

4 star rating: Recommended
August 2012

This was a very nice tour with a great tour guide. He was very informative and helpful throughout the day. For a nice overview of Shanghai that is flexible to what you want to see, this tour is perfect.

3 star rating: Worth doing
December 2013

Frank was very nice, but not all together as knowledgable as we were used to in our experience in China. I was also disappointed to learn that my tour did not include transportation, which I had to pay an additional 700 yuan for. (almost the same amount as the tour). All other tours I booked included transportation.

3 star rating: Worth doing
June 2013

Frank always seemed to want to go away ... he walked faster than us. He didn't bother to get us the senior discount at the Shanghai World Financial Center, which we didn't really want to see. He also wanted to go to the Auto Salon which had no interest for us. Worth it only if you have seen nothing of Shanghai yet, which was not the case with us, as we'd been there for two days and had already seen about all he wanted us to see ...

3 star rating: Worth doing
May 2012

nice, more stiff in presentation so not as engaging. some wrong facts about raised entrance to each rm Yu garden - stated to keep out water and snow. later told by Beijing guide was wrong info. took us to jade shop where high pressured instead of where actually carving jade as seen later as passig by. not engaging and charismatic but very polite.

2 star rating: It was OK, but could have been better
May 2015

Guide had a weak voice, hard to hear. Did not go or do what we wanted. More of a rote memory answers with some bad information.

2 star rating: It was OK, but could have been better
January 2014

Choosing a private custom tour helped to quickly identify places of interest which could be further explored during the rest of a very short stay. However not impressed with Frank (the tour guide) who had misunderstood the starting time for the tour and who was keen to go to the more expensive shops and restaurants, most probably for commissions.

2 star rating: It was OK, but could have been better
November 2013

Our guide was really not in to it today. We asked to see a two places and he did take us there. After that we asked him for some suggestions of things which would not be too touristy and all he could suggest was to shop, shop, shop. We ended up on Nanjing street...after a bit we gave up and found a massage place and told him to leave. I was disappointed.

1 star rating: I do not recommend this
April 2014

Very disappointing, felt I was being dragged around to be feed a sales opportunity.

1 star rating: I do not recommend this
February 2014

I was very disappointed in my tour of Shanghai!! I felt I should of did the hop on hop off bus and got a better experience than I did. I have done many of private tours and this was my first on that did not come with car service. You have to take a taxi, subway or bus and you must pay for the guide ticket as well. I decided to do the subway. We went to the Bund, Old Town and the Oriental Pearl Tower. Our guide Chris rushed us thought the whole tour and when we asked questions, he could not answer them. When we went to each place, he just took us there said the name of the place and sat on the outside and waited for us to come out. Nothing was explained or told to us at any of the places. We had to read for ourselves when we got back to the hotel and internet. It was by far the worst tour I have ever been on. And our guide left us in Old Town to get back to the hotel on our own after only being with us for four hours. He told us, we went to all the places and now I must go after we told him we wanted to walk around old Shanghai for awhile and see what they had to offer and shop. Needless to say, I did not have a great time with him and felt it was a waste of my money!

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Tour code: 2052SHSIC08

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