Excellent service !!
The driver was waiting for us at the airport - very friendly, taking our luggage and giving us fresh water bottles. The drive to the hotel was very interesting as he told us a lot about Shanghai.
The car was new and very comfortable - a service we would for sure use again !
Siro F New Zealand
Our transfer was smooth and uncomplicated,driver was very helpful and informative on the way to our hotel
Alan H Australia
Ease of mind pick up and trip.... There are cheaper ways of Airport - Hotel - Airport, but this is an efficient trouble-free connection - recommended
Jennifer M USA
This is more expensive than getting a taxi, but after a very long flight it is pleasant to see a smiling face holding up your name. I took this service from the airport and back. The travel agency sent a tour guide as well as a driver so on the way into Shanghai the guide already gave me a lot of information about Shanghai and, more to the point, made me feel very welcome. So, it was a very nice introduction to my stay. The travel agency was absolutely reliable about punctuality and the guide and driver were both excellent.
My daughter was so appreciative of the service provided on her arrival. The guide and driver were outstanding. We are about to book a return transfer!
Thank you for your great service
Four of us booked this transfer. They arrived on time and were very informative on the way to the Hotel
Just perfect. The driver was waiting for me at the airport, the car was perfect, good, new, very clean. The trip it was nice and easy, no racing, no hurry, but not slow either. The driver Michael was excellent driver, very good English speaker and a nice person, not only told me something about the history of Shanghai, but also gave me some good advices about Shanghai living that were really helpful.
I recommend it 100.
NOAMI N Australia
Most comfortable ride ever and so efficient due to the midnight arrival....Must do this again through VIATOR of course. Driver was most courteous and polite even until my luggage was taken to the lift...
THANK YOU MICHAEL.
It was a good end to a long day. After sitting in the tarmac for nearly an hour due to airport gate confusion, we finally disembarked to a long immigration line. It was great that the Viator person waited and her English was good. The journey from the Airport to the Hotel was painless and pleasant. I think I'll use the service again on my next trip to Shanghai.
I was met right away and got to the hotel easily. The person who met me was friendly and it helped make this leg of the trip comfortable.
The driver met us outside of customers at Shanghai Pudong Airport. He had a sign with our names on it. He called me while we were in customers to confirm our arrival and to let us know where we could meet him. He took care of our bags, drove us to our hotel, and pointed out some interesting sights and facts about Shanghai. I would efinitely use Viator again for my airport transfer needs!
We were escorted by both a driver and an escort. We were not expecting 2 people, but it was a pleasant surprise. The escort spoke English very well and gave us a talk as we passed several areas on the way to the airport.
This was a great transfer. I would highty recommend.
This service was excellent in every way! The driver was on time and had a lady with him that spoke English and they were nice and friendly!
I will use this service again!
Brilliant! on time, smooth comfortable air-conditioned car and only wish I had used Viator for all my trips whilst in China - big big mistake using BLS ruined our holiday by not sticking with our tried and trusted Viator - because we needed port transfer and sightseeing combinations and were just too lazy to enquire about possibility with Viator service. Don't make the mistake we did!
there is nothing better than to have someone waiting for you after clearing Customs to accompany you and knows the language to your hotel.
On the return trip from the hotel to the airport unlike a taxi that simply drops you off at the curb, the guide actually walked you to the airline counter in order to check in - thought that was very special
Perfect. We were greeted at the airport by a gentleman who spoke English, he took us along with his driver to our hotel and we had general chit-chat and he asked us a few things about us. Got us into our hotel at a pretty reasonable time too. On our return we had another gentleman with his driver. He got us to the airport on time even with the ridiculous amount of traffic. If you want to avoid the trains/taxis or do not understand Chinese, I would highly suggest this option, especially if this is your first time there.
we were met by a nice young girl who introduced herself, cant remember her name. In no time we were in the comfortable clean 4x4 car on the way to the hotel . Safe driver , we were very happy with the experience Ann Robson
Guide very helpful
He even helped us buy tickets and check in on the bullet train to Nanjing