Read what other Viator.com travelers think about the Private One-Way or Round-Trip Transfer: Shanghai Pudong International Airport (PVG). What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Faultless. Very efficient and friendly staff. Return pick up helpfully brought forward due to heavy traffic to ensure we met our flight.
Straight out of customs, saw my name, and a young gentleman escorted me to a waiting people mover. He was well-spoken, informative but also sensitive to my very tired state, Then he made sure I was registered at my hotel before he left. Excellent service. Similarly on leaving was picked up on time. Had a pleasant drive to PVG and caught my flight at leisure without delays or inconvenience.
This service is great. My flight arrived one hour late and the guide was still waiting for me outside of the customs area in the airport. It was very convenient having a driver waiting for me when I arrived. The guide also spoke very good English so communicating was not a problem. Thank you very much.
Excellent service with friendly and well informed staff. Highly recommended.
The Viator representative met me at the airport on time, escorted me to the driver who both accompanied me immediately to my note.
We were very pleased to walk out of the Arrivals area at Pudong Airport to spy a sign with my name written on it. Viator provided us with 2 vans to transport us to our hotel and all went very smoothly. We have no hesitation recommending Viator to any traveller headed to Shanghai.
Frank was a very friendly and helpful escort. The driver was also excellent!
It was very nice to see a driver waiting for us at the airport and knowing we didn't have to worry about how to get to our hotel.
A delay at pick up from airport, called the contact number 24 times in 40 mins without answer untill I jumped on the train then I get a phone call saying we are here to pick you up.so I had to get off the train and wait an a train station for them to pick me up (bad start ont what you need after a 6 hour flight)
The pick up was fine they were on time and meet me at hotel loby.
Overall it was good but could of been worse.