Read what other Viator.com travelers think about the Private One-Way or Round-Trip Transfer: Shanghai Pudong International Airport (PVG). What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Most impressed with assistance given by both driver and colleague Frank on transfers to hotel on Monday 20 Aug 2012 and return to airport on Thursday 23 Aug 2012.
Frank was able to advise of locations of sights from the hotel and also assisted me with checking-in at the airport on return.
Fantastic! i highly recommend it to anyone travelling to shanghai! How nice to have an english guide take you directly to your hotel! The last time I went I was on my own for everything, this was so much easier!!
Faultless. Very efficient and friendly staff. Return pick up helpfully brought forward due to heavy traffic to ensure we met our flight.
Straight out of customs, saw my name, and a young gentleman escorted me to a waiting people mover. He was well-spoken, informative but also sensitive to my very tired state, Then he made sure I was registered at my hotel before he left. Excellent service. Similarly on leaving was picked up on time. Had a pleasant drive to PVG and caught my flight at leisure without delays or inconvenience.
This service is great. My flight arrived one hour late and the guide was still waiting for me outside of the customs area in the airport. It was very convenient having a driver waiting for me when I arrived. The guide also spoke very good English so communicating was not a problem. Thank you very much.
Excellent service with friendly and well informed staff. Highly recommended.
The transfer was very satisfactory and the attendants were very courteous. My only complaints is that the booking voucher only included the pick-up details but did not show our destination. It would have been much more reassuring if the name of our hotel was also shown.
Excellent. Everything went very smoothly.
A very pleasant helpful driver met us and pushed our luggage to the waiting car.
I would highly recommend this service to my friends.
The Viator representative met me at the airport on time, escorted me to the driver who both accompanied me immediately to my note.
We were very pleased to walk out of the Arrivals area at Pudong Airport to spy a sign with my name written on it. Viator provided us with 2 vans to transport us to our hotel and all went very smoothly. We have no hesitation recommending Viator to any traveller headed to Shanghai.
Frank was a very friendly and helpful escort. The driver was also excellent!
It was very nice to see a driver waiting for us at the airport and knowing we didn't have to worry about how to get to our hotel.
Driver had a comfortable vehicle and kindly dropped me off at the airport gate. Most convenient and efficient.
this was good on the whole, especially as it tied in with our private tour, so they took us straight to the airport from out and about sightseeing... were late picking us up from the airport, so a few minutes of stressing that we had already paid for this transfer and no-one had arrived yet (especially as we were running to catch a train in time) ....arrived after quite a few minutes with apologies for being late. turned out okay, and for a bit extra money we got help with buying train tickets and finding our way round the station too.
A delay at pick up from airport, called the contact number 24 times in 40 mins without answer untill I jumped on the train then I get a phone call saying we are here to pick you up.so I had to get off the train and wait an a train station for them to pick me up (bad start ont what you need after a 6 hour flight)
The pick up was fine they were on time and meet me at hotel loby.
Overall it was good but could of been worse.
Driver was an hour late but his assistant met us and waited with us at Burger King. He apparently had a breakdown and a second driver was dispatched. Guide knew little English so we didn't know what we saw on ride to hotel.
Our driver was punctual and helped us eagerly, but didn't actually speak English, which we understood he would have from the description on the site.
Booked a round trip from PVG to Pudong area hotel. Pick up was on time the Vehicle was a safety hazard- old, dirty, no air movement until I figured it out myself and most significantly- no seat belts. Very very uncomfortable experience. Return trip was in a much newer van with seat belts. Not sure what quality standards are applied to what is a VERY expensive transport option, but will not use this service when in Shanghai.