Won't rate this tour as we decided to leave it when we arrived at The Bund. Our guide was very professional and called us the day before to confirm pick up time. He was very quietly spoken.
The guide tour is nice but kinda rush me..I can't enjoy my trip in The Bund and Yu Garden..
We chose the afternoon tour as we had arrived late the night before and did not want an early start. We were told that we would be collected at 1230 from our hotel which seemed very convenient. At 1225 I received a call to the room from the tour guide to say that she was waiting for us in reception. When we joined the tour it was apparent that the bus had been outside for at least 20 minutes and the other guests were, understandably, not very happy about having to wait. It also became clear that we had joined the full day tour for the afternoon session which seemed a little odd rather than having a bespoke half-day tour. The first stop was lunch, for which we were not included. This was a little frustrating as we could easily have been collected after lunch, however, we were able to pass the time taking pictures. The tour had already visited the silk factory which was detailed in our itinerary and so we missed out. The Yuyuan Garden was very beautiful but the Shanghai Old Street was incredibly busy and we did not have any time to explore the area. The tour finished at 1530 at the entertainment district where we had a very short walk and were then herded back to the bus. If it had been clear that that was the final destination of the tour (as it was only 1530 we assumed there was another stop) we would have stayed to enjoy the area a little longer and made our own way home. I don't think this was worth following a tour; it would be easy to visit the individual destinations to enjoy at your own pace.
Apart from the Bund and Yu Garden we were taken to 3 different sales outlets when what we really wanted was a short overview of Shanghai itself. The guide could have been a bit more informative about the history of the city and the nuances of living in a city like Shanghai considering it is in a communist country but has a capitalistic outlook.
Julie S United Kingdom
We went on the afternoon tour. It was fairly bland and the tour guide kept leaving us to go to the toilet.
This tour did not live up to our expectations. We would have liked a better explanations of the key sights we visited. The trip was timely and we did go to all places indicated on the tour. The guide was very pleasant.
Note from Viator: Note from Viator: Thank you for your review. We apologize for any inconvenience you may have experienced during your tour. We have contacted the tour company and have addressed your concern with them. Thank you for helping us ensure the quality of our tours.
Pick-up time was earlier than scheduled - I was the only person on this tour so joined 2 people who were on day tour with their lunch included. I had option of going for a walk while they ate, or joining them at my own expense. The food was very poor. Free time for a stroll along the Bund waterfront, then to Yuyuan which is attractive but rather crowded. None of us were interested in the silk factory, so on to the "Former French Concession District" which is a joke. Buildings are not very old and there was nothing "French" about the district. A few expensive designer shops and a pedestrian area with outdoor cafes - typical of today's European cities. A novelty if you're Asian, but nothing of interest to Europeans. Not much point in stopping here unless you want to just sit in one of the cafes.
Gnot guide, Richard-was not informative at all
Had to ASK what was that, what was this
Rushed through sights
Minimum history of what we were seeing
I told him he needed a script
AND not full 4-hours
AND he was 30 minutes late for 12:30PM TOUR (Left AT 1PM)
Note from Viator: Note from Viator: Thank you for your review. We apologize for any inconvenience you may have experienced during your tour. We have contacted the tour company and have addressed your concern about guide's customer service with them. Thank you for helping us ensure the quality of our tours.
Ann B Australia
Felt this tour could have shown more of Shanghai - did morning tour but French quarter - the real history of Shanghai was included in the afternoon tour. Would love these tours to leave out the factories which are only shopping exercises and concentrate on the important sites.
This was a waste of money. It was billed as a half day tour. Little did we know that it joined the full day tour after lunch. We were to be picked up at 12:30. They didn't pick us up until 1:15. Then we were told that the full day tour was eating lunch and we wouldn't start sight seeing until 2:00 o'clock! We saw two sights and we dropped of at 4:00! That being said, the guide, Joy, was very nice.
When made my reservation over the phone they told me that they'll pick me up at my hotel and drop me off. I even gave them the address. Half hour prior the tour they told me that I need to arrive on taxi as the transportation was'nt included. I don't recommend it, they dont have credibility!!!
i thought this was a special half day tour, instead it was me attending half of the day of the full day tour since all the exciting places were visited in the afternoon, i had to miss all of them. the tour guide was good though!
I didn't end up going on it. There is a hop on hop off bus and we just did that instead.
Was very disappointed in the tour. They did not pick us up until 1:30 (it said 12:30 on our print out) and then ended the tour at 4:30. We went to the Pearl market, which was not on the itenerary. We told the guide we did not wish to visit the Pearl Market. but he said he was required to take us there, although he kept saying "You are in charge." The van was old and smelled of cigarette smoke. We had requested a non-smoking tour. We were rushed through the Yiyuan Gardens and the Bazaar as well as the French Concession.
I would NOT use this company to tour Shanghai again.