Easy to find the driver when you exit the airport and he was helpful with the bags and an over view of the area.
Excellent pick hassle free. The agent had a sign with my nmae just outside the terminal. Very convenient. We took the same method back to airport. No crazy ride and very smooth and quick to the hotel.
Great service met by Pam at the Airport and straight to resort, even offered to stop by grocery store on the way. Recomended
We booked our transfers this way as a cruise ship was in town on both of our transfer days. The service was prompt, courteous, and professional. Would suggest it to others as the island is expecting a million cruise guests in the upcoming season(for the first time).
This is the second time that we have used Tropical Tours (Viator) and would highly recommend it for pickup to and from the Airport. Last year we used their services for both pickup and tours and were very satisfied. We would give our experience a 5 star rating.
Pam and our driver, he goes by the name,SQ, were fantastic. the 6 of us have been to many Islands and we consider our tour on Thursday of last week with SQ as one of the best ever. He was so informative and very understanding to what we wanted. Pam, she is great. Super experience. 10 stars !!!!!!!
Pick up from the airport was fine. Driver was very friendly and the car was clean and spacious. The return pick up never happened. My family and I were not picked up at the hotel. We ended up taking a taxi. When we had the concierge call the company they said they already picked up at the hotel. Obviously they didn't check the names of the passengers they were supposed to be picking up. I will not recommend this service to anyone and have discussed this lack of service with my travel agent.