couldn't have asked for a better day crew was great and the scenery was unbeleilvable
A great day on the water and on the land at St. Lucia. The crew was absolutely the best.
Absolutely the best part of our 20 day cruise we took. The crew was WONDERFUL. Had a lot of fun thru every aspect of the day. The mud baths are a MUST on the tour...Don't do the volcano viewing option. Nothing much to see...you can't walk around the bubbling vents anymore. Everything was wonderful...the rum punch was exceptional, snorkeling was great. We were on Princess and took this excursion instead...people on the Princess one told us how crowded and confusing their exact excursion was. WE LOVE VIATOR!
This tour was awesome! The boat was spacious and handled expertly by the crew. The land part of the tour was very interesting and highlighted the beauty of St. Lucia.
We were disappointed to be told after the boat had left the dock that the sails were down and we would be motoring all day. If we had known that, we would have cancelled - we booked this tour because we wanted to sail! Also, your representatives forgot to meet us when our cruise ship docked and almost left without us. The catamaran was nice, but we found the constant games and loud music a bit annoying after several hours.
I would NOT suggest this tour if you are coming off cruise ship. We were told that we would be back at 4:15. Our ship to sail at 4:45, We ran back to ship as putting up gang plank. Overall, the tour was fine. The snorkeling was crowded but ok. Not outstanding but not great snorkeling at St Lucia. We had no weather or other issues. Just poor communication. Very large boat with lot of people. Staff polite and friendly.
Rushed from ship to location and waited on boat for 45 mins. Not a good start. Ride nice, STAFF WAS GREAT! Way too many people on the trip between our boat and 2 others. Felt herded. Location for lunch great. Would not do this trip with you again. Want smaller amount of people on tour.
In one word: disappointing. On our way to Soufriere, we were repeatedly reminded that we would get to choose between mud baths and the botanical gardens when we arrived. However, when we got off the katamaran, we were quickly herded to buses without being asked our choice. We tried to ask if the bus they were pushing us into was the one going to the mud baths but were brusquely told to get on the bus and not hold up the line. Of course we ended up at the botanical gardens (lovely though they were) and not where we wanted to go. Also, the katamaran was late leaving in the morning and again after lunch. When it came time to snorkel, they handed us snorkeling gear and everybody put them on. But before we could get in the water, we were told there was no time left to snorkel if we were to be back in time to board the ship. We had to quickly remove the gear and jump on a separate katamaran to take us back to port while the other guests stayed behind and snorkeled. So we paid for the mud baths and snorkeling ... and got neither! Viator was aware of the ship schedule and didn't deliver on what was promised. Also, they "promise" to fly you to your destination if they don't bring you back before the ship sails -- but what they don't tell you is that, in order for them not to have to do that, you might have to miss some of the activities you paid for. Not right.