Dana Nye United States of ...
The tour was fantastic! The only issue was the lack of transportation to the location of the tour. The taxi services at the cruise terminal wanted $120 for four of us to get to the tour (about 10-15 minutes from he terminal). It would have been cheaper to have booked through the cruise company!
Very well worth the money, the tram, the hike and the zip lines were all wonderful. Tour guide did not follow all the safety protocols which caused me some concern.
The Zipline and Aerial Tram was a great experience, however, had i had known that transportation from the ship was not provided I would have not bought the tour. I ended up having to pay the cost of the Zipline adventure just to take a cab to the location. I had to phone many times costing my a fortune in cell phone bills in trying to find out how I was going to get from the ship to the Zipline. This whole experience almost ruined my trip.
Note from Viator: Thank you for your feedback!
We apologize that the tour did not live up to your expectations, however we wanted to clarify the departure location for yourself, and future guests who may be reading this review.
Please note - the departure point on our website lists the following information:
Departure Point: Tour departs from the park located in Chassin, St. Lucia, approximately 4.6 miles (7.4km) from the cruise ship port
I hope this information helps. Thank you again for your feedback, and Happy Travels.