Read what other Viator.com travelers think about the St Petersburg Airport Departure Transfer. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
The gentleman showed up right on time, was courteous and prompt
We felt comfortable and I was very glad I had booked this with you!
Driver was waiting for us, and assisted with luggage. Comfortable and speedy transfer to hotel. Driver refused any tip!!!
On time, nice driver, clean high-end vehicle. What more could you ask for?
Pick up went very well and was confirmed in advance. The fact that the pick up was at 4.00am was a concern but driver arrived on time and was very helpful.
Taxi driver turned up on time at the hotel and dropped us off at the airport. - good service
The hotel contacted Marie Rose to make sure that we were picked up on time since we had had such a bad experience when we arrived. The transfer car arrived at the time we asked and this time, the car was clean and the driver smartly dressed.
Always on time, with a great effort to please, driving very well.
Excellent except the driver went to a different Radisson Hotel
After our bad experience with the city grand tour, we had to use the services of hotel concierge
to contact Maria Rose Tours to finally have a car 30 minutes later than promised.
The car was ok and the driver also.
Very good, arrived on time, the taxi was clean and the driver was pleasant.
It was OK, but the guide didn't spoke a word, I think he didn't Know English.
A driver who could at least speak some words in English would have make this 5 stars.
It was comforting to have the same driver taking us back to the airport. Only one problem I phoned Saturday to check pick-up time for the Sunday departure, but the office was closed on weekends! The company did leave a message on our hotel phone later that day and a written message with reception, which was appreciated. But it would have been useful to have known to ring on Friday!
Driver was waiting for us when we arrived on time. Much better than a taxi.
It was alright. We were picked up quite early....like 0600....and the driver looked like he just got out of bed and came over quick to get us....didn't talk much....and drove us quite well to the airport. I'm not complaining at all. I don't expect a quick perky chatty driver....I probably would have been annoyed at that....lol.
We arranged for the depature to pick us up from our hotel and confirmed the time twice, despite this, the lady driver turned up late. She could hardly speak English and we had a hard time understanding what she was trying to ask us and in the end she was just asking us if we were going to the airport! She then led us to a really old car that had definately seen better days! It took us over an hour to get there due to the traffic and I honestly did worry that the car would make it! And indeed if she was taking us to the right place! We did get there in the end, but for the price I don't think this is the service you pay for, especially campared to the service/car we had on the Airport Arrival transport!!
The company called the day before and left message with hotel that they would pick us up 4 hours before our flight--crazy. I called back and told them 2.5 hours before. Someone showed up 4 hours before anyway. We had them come back. That person was not friendly and drove like a crazy person. Oh, and it took only 20 minutes to get to the airport. I guess it didn't kill me, so that's as positive as I can get with this review.
We arranged a pickup time with the agency about an hour earlier than we had planned based on their recommendations for how long in advance we needed to leave the hotel. The following day they just informed us that they had arbitrarily moved that another half an hour earlier due to "traffic conditions". As it happens, there were absolutely no traffic problems, and the transfer took about half an hour from the downtown hotel to the airport, leaving us with a close to two-hour wait at the airport before our check-in even started.
Car came to pick me up from my hotel almost 1 and 1/2 hour late and if my flight wasn't delete I would miss my international flight.
My driver dropped me off at the wrong terminal even though when I made the reservation I had indicated the correct one, so I had to pay an extra $15 to a taxi to get me to the right location. Also, because it was 4am when I departed, there were only a few taxis out and available, so it put me in a terrible spot and i had JUST enough money to cover that. In the future, I'll take my chances with booking a local taxi on arrival or though my hotel, this was too expensive to not have been a professional service.
Note from Viator: We're sorry to hear that the experience did not live up to your expectations! We are passing this information over to our customer service and product departments for further review. We do hope the rest of your trip was excellent.