If you get the tour guide Roman, you will get the best tour you've probably ever had. We spent 5 hours in the Hermitage, and an hour walking about the city from our hotel where he met us to the Hermitage. Full of enthusiasm, knowledge and facts. He knows everything about everything in there. Really quite amazing. Can tell he loves the museum, loves the city and loves Russia. Great guide, and the museum is good too!
We were picked up at our hotel at 10AM and had a guided walk thru centrum towards the Hermitage Hotel. I highly qualified guide told us about the buildings we passed.
At Hermitage we were met be another guide that had our entrance-tickets no waiting at all, and had a very nice guided 2h-tour in the Hermitage.
I can highly recommend this - great value for money.
Leider was a very knowledgeable and personable guide. The Hermitage is huge and she was helpful in making it not feel too overwhelming. A very good tour.
Our trip was fantastic the courier named Leader was spot on time and very very good. She was so good we booked a further trip to the Summer Palace for the following day. Again spot on time and very informative. She also arranged our transfer from our hotel to the airport. The taxi arrived 30 mims early which was fantastic. Overall we will certainly recommend you to other people.
Overwhelming experiance, Even a full week would not have been enough.
Our guide was prompt, very friendly and knowledgable. We were the only two on the tour and were treated with some extra attention. Thank you Lida. To see what we saw at the Hermitage in the time would not have been possible without a guide. The only way to go.
The Winter Palace is spectacular. It contains many works of art by some of the most famous painters of the past. The interior rooms are just beautiful and the outside of the buildings are splendid. We loved it all!
There was a bit of a mix up and our tour guide was sent to the wrong hotel but once she turned up we found it very interesting and informative. We had about 2-2.5 hours in the Hermitage which really was enough to get a taste of the place. Our guide showed us the most interesting room and paintings.
Our visit to the Hermitage was excellent we had had a whistle stop tour 2 days before as part of our cruise to St Petersburg so had an impression of the palaces. we asked the guide to take us to areas we hadnt visited and would like to spend more time at. She was very obliging and informative about the exhibits we wanted to see. overall St Petersburg was as expected though it took some time to get our bearings as the first tour had gone round in circles as we later discovered. Everything is within close walking distance once you have your bearings. Finding good restaurants proved a little difficult. However we enjoyed our 4 days there
Only us 4 in the group. Superb guide, Catherine, fantastic museum, which I certainly would not want to attempt without having had a walk through with a guide first. A must.
We felt very privileged to have a personal guide to the hermitage who was excellent, she managed to guide us through the crowds for wonderful exclusive close up views of the pictures, her English was faultless and her knowledge immense
I could not recommend this tour highly enough, terrific value for money
The Hermitage is huge. Our guide was able to get us thru to see the major exhibits and works of art. She certainly knew her way around the buildings. She was knowledgeable on the art and the history of the Hermitage. After the tour, we decided to stay on and continue to explore the museum and even with a map of the building we still needed to ask for directions to find things. I'm so glad we had a guide for the first 3 hrs, who was able to provide us with the maximum exposure to the treasures in the Hermitage.
We got picked up at the hotel and driven to the Winter Palace and we joined another family from South Africa, so there were 6 of us on the tour. The guide, Albina spoke very good English, she lead the tour for a full three hours and provided everyone an opportunity to get souvenirs at the end of the tour prior to leaving. The guide also explained the Palace Square and the buildings around it. Expect large crowds at the Hermitage. I love the small group tours as they provide you with a fuller experience and opportunity to see the exhibits.
The guide was excellent and the masterpieces also. Well organized building and facilities.
A wonderful experience with breath-taking architecture and décor which overshadowed the exhibits.
Although the tour guide was over 50 minutes late in picking us up with her only one other customer, we had a very informative and enjoyable tour of the amazing Hermitage. Our guide was very knowledgeable and had an obvious passion for her city and her job. Thank you all very much.
Our guide, Lida, was excellent - which made the irritating hordes of tourists wielding phone-cameras bearable!
Katherine was excellent; very personable and a good guide. We were picked up at 10 but the tour did not begin until 12 or so. I would have liked the tour to begin earlier so we would have had more of the aternoon to spend perhaps at another museum. I would have appreciated knowing about the delay before we were picked up.
Absolutely get a guide. You can go back if you need to, but a walk through was invaluable. We would have had no idea what to do otherwise and she helped to get us late tickets to the diamond room.
Our guide, Leda (spelling?) was great. Very informative, easy to understand and wonderful attitude.
This tour is a great overview of the Hermitage. We saw a little of everything and our well informed guide gave us enough information to enhance our enjoyment of the exhibits on display as well as the history of the buildings. Being part of a small group (six people) meant we could ask as many questions as we liked.
Very good , informative tour. Our guide was excellent. Because of an error by your local representative, she was 1 hour late, but we enjoyed it anyway.
An amazing tour of an amazing museum. The guide was knowledgeable and was able to show us most of the important collections. The small tour is much better than the large groups we saw walking around with earphones.
The tour was great and the guide was helpful pleasant and very knowledgable. However the tour group changed the times of our tour at the last minute and although they rang the hotel as requested we were waiting outside for them. this meant that our plans for the afternoon had to be cancelled.