The ship docked far away and we had to spend money and time to locate the starting point of this one day sigthseeing tour in Stockholm , if we were not so fast and the people of stockholm not friendly we would have missed the tour. We were basically running and travelling in the local bus.I was very tired before the tour. We then enjoyed the bus and boat tour which was great and then had to find our way backwithout a break to the ship so we get back in time. We were lucky to be back in time. WOW!! it was very hectic
Stockholm – May 27, 2013
Shore Excursion Voucher stated port pick up and drop off. Once again we were lucky to find a helpful local at the port, the hop on hop off bus driver who was the pick up. He took us to where the tour started and on exchanging our voucher for tickets we were told that we would not be dropped off back at the port even though my Viator voucher clearly stated that a drop off was included. At my insistence she called her supervisor and then told us that the best she could do was to give us a ferry voucher which would take us back to the ship. Once again the tour was fine but spoiled by the lack of information given by Viator. Not one of our three tours ran smoothly. Never again Viator, you made it too stressful!
Note from Viator: Thank you for your feedback! This review has been flagged to the attention of our Product Department to ensure that we're listing the correct inclusions and exclusions on our website, and that you are getting the full tour that you have paid for! We hope to have this straightened out soon. Thank you again for taking the time to leave us a response, and we hope you had an excellent trip.
This tour was not advertised correctly and we did not go. There was no way for us to get to the meeting point from the ship. The meeting point was in the center of town and we would have had to get a cab to get there. Very unhappy about this.