The meeting point instructions are incorrect on the voucher. What you have to do at the international airport is to "Stand under the toilet signs!" in the arrivals hall and wait for a representative to come and check your name off the list.
She'll walk you out of the terminal to the shuttle, and the driver will load your luggage into a separate container that's towed by the bus.
It's a smooth process once you know where to meet the rep upon arrival. And after staying in Sydney for two weeks, it turned out to be THE best transportation option to/from the airport.
Were met at the terminal by the driver, travelled by Mercedes SUV. Good service and good ride. Would not use the train again.
Prompt and polite service good driver will use this service again when I am in Sydney thank you
very efficient and courteous gentleman driver; was helpful at the airport
Good value and very good service. Used here in Sydney and in Cairns. Punctual and efficient transport door to door.
Reg L Canada
The transfer point was easy to find and delivered us to our accommodations without problem even though we had a lot of luggage.
Ideal and convenient way to get into Sydney hotels - and reasonable too.
Driver was on time and got me to the airport without any hassles!
We found this transfer very good extremely polite and helpful driver. The only fault we found with this transfer was that it took us a we bit of time to actually find out where we were going to be picked up as nothing was marked in the airport, not sure we can blame the driver for this but might be worth mentioning for the airport.
Wonderful service, the driver was waiting for us when we arrived at the airport very friendly
The driver met us as we approached the baggage carousel, took charge of our bags and helped carry them to the vehicle. He was a safe, but speedy driver...very efficient. So we were pleased.