19 reviews of Tampa Cruise Port Departure Transfer
Read what other Viator.com travelers think about the Tampa Cruise Port Departure Transfer. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Reviewed by Abdulaziz A, April 2013
Great service....The lady driver was so nice and very patient...on time and care about clients.
Reviewed by Dianne E, January 2013
An agent from Supershuttle was waiting at the port and guided us to our van. The process was very smooth!
Reviewed by carole diane m, December 2011
outstandingon that morning the staff of my complex started pouring a concrete walk from my front door to the sidewalk!!! the driver was early and assisted my boarding and my luggage, he had not been informed i had a handicap scooter, but he was gracious and creative and got the scooter loaded and the luggage on top .thanks and i will always use your service
Reviewed by Joseph F, February 2013
Departure was pretty smooth. Only problem was; why was I on a Super Shuttle? Do you actually have any Viator vans? It took a while to find out that I had check in at a Super Shuttle booth.
Reviewed by Barbara R, February 2013
the driver was very nice, attentive. We did wait quite a while and the last 2 people we were waiting for never showed up- while we sat in the van 4 supershuttles passed us.
Reviewed by RPMurf, January 2013
All went well, but two things:
1) Contacting the shuttle office within 24 hours difficult on a cruise. No international cell, but cruise line let me use their phone.
2) Not clear Viator shuttle was actually Super Shuttle.
Reviewed by George T, November 2012
The service was good. The ship docked at a different dock than usual so there was some confusiion as to where to meet. The van did eventually come to our dock and we boarded and went to the airport. The driver was very nice and helpful with the bags. I would definitely use this service again.
Reviewed by JOSE P, April 2013
We had to wait over 2 hours even after we checked in with the on-site representative of Shuttle (he was very nice an apologetic) . Vans came and left over and over...He didn't have our reservation number. Frustrating. Will not use them again..... Made it just in time to the airport.
Reviewed by Shane C, March 2013
Poor lack of communication between Viator, and shuttles, I had to call Ann's confirm my scheduled pick ups three times, and waited over an hour for ride to my cruise, Other drivers for we're not helpful
Reviewed by Robert R, March 2013
Even though we had confirmed our reservation we had to wait over an hour and a half for the shuttle to get to the airport. We were very unhappy with this service.
Reviewed by Jennifer S, March 2013
I have used this shuttle company at other airports but this experience was not good. We stopped at one pick up more than one time before we left and the driver was so worried about his "message system" he was not driving very well. It was also not communicated very well that after I paid and made this reservation I had to call again and make another reservation? Why do I have to do this twice? Not a good system at all.
