Read what other Viator.com travelers think about the Petra Day Trip from Tel Aviv - UNESCO World Heritage Site. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Due to a change in schedule in my international flight I had to change dates for the Petra Tour just a few data before the actual tour! Viator had an exceptional customer service!
Petra is simply breathtaking!
Regarding the local operator the main problem was lack of information, I had to send many e-mails to get the information regarding the flights, time, schedule and also I had no representative supporting in the airport before and either after the flight… ok I did it, but just got it because I’ve asked a lot to local operator and also in the airport (and in many times I had the impression, due to responses way, they were upset with my messages) otherwise I would be waiting till today about the information and how to procedure…They don’t provided me, at least, the name of the air company! A had to discover in the airport half hour before the flight! Viator provided me a great support since the beginning of the process, but, unfortunately, this level of service and assistance was not the same with the local operator… Petra is amazing, the local guide (from Jordan) was very good and friendly, but I strongly recommend visiting through Jordan and not via Israel (Viator has good options from Jordan), the bureaucracy and security procedures are very hard if you are not from Israel, it is really a problem, believe me! In my personal opinion, they don’t like foreign people…I will never going back to Israel and never recommend to my friends….to my enemies, maybe….
Great one day trip. All went well and as expected. It took about 15 minutes for the Eilat guide to find me when I arrived by plane in Eilat; but all went well afterwards. Jordanian driver and guide did a fine job; good food at a restaurant in Petra; I recommend this trip.
Petra is a sight not to be missed. Our guide was a little bit late upon our arrival to the airport so we weren't quite sure where to go but then when she showed up, it all went well. Crossing the border into Jordan is a bit tense but it just takes a while. Our guide picked us up on the other side, we were in a very nice bus and it's a drive to Petra... Once we got there, he took us all thru the site and explained things to us but I would go ahead an bone-up up the sight prior to going as I think it would enrich the experience even more. We rode camels (not incuded in the tour price) and it was like going back in time... A really exciting trip and, as always, well arranged by Viator.com!
This trip was great! But it is a bit of a hassle coming back through to Israel - getting through security then getting through security again at the airport if you flew in from Tel Aviv. This trip is probably done better at the end of a trip when moving on to the next country so you don't have to enter Israel again. Be prepared to walk a lot.
Due to the tardiness of one participants in Petra, we were much delayed into Aquaba. You may wish to set stricter rules for the time of departure from the sight. Tks.
Petra was fabulous and I would definitively return. However, there was much confusion with my return flights and I was put on a later flight from Eliat which was delayed and so thus returned to Tel Aviv very late. It definitely took away from the experience of the day. The other issue was we did not have an opportunity for breakfast since we left so early and were not served lunch till 4PM. This was after we had done the quite strenuous hike. Poor planning!!
Given one's individual situation, this tour may or may not be worth doing. I was TREMENDOUSLY limited in the time that I had in Israel, and I wanted to see/do AS MUCH as possible. So, to this end, the trip afforded me the opportunity to check-off yet ANOTHER item on my bucket-list. However, if I had it to do all over again, instead of purchasing the tour from Tel Aviv, I would have simply purchased the tour from Eilat. Then, I would have driven from Tel Aviv to Eilat and back (possibly not in the same day, but possible, if necessary). I feel that I spent A LOT of time waiting in the airport, and had I driven I could have seen more of the country (Yes! It's desert, but it's pretty.), and I could have spent some time in Eilat which has SO MUCH to offer!
The tour started off a bit awkwardly, as there was no one at the airport in Tel Aviv to direct me. Then, upon arriving in Eilat, there was no one in the airport to receive me. Instead, I had to go outside the airport and ask one of the guards who informed me that usually there will be a bus or van that says "Petra" for which I should look. After about 20 or so minutes of waiting, the van circled back around (I never saw it, initially). From this point, it was smooth sailing.
Crossing over into Jordan was easy. MAKE CERTAIN that you have money for the Jordanian visa if you require it ($55 USD/220 NIS...one of the ladies on my tour was able to use her debit card.) Returning to Israel takes a bit longer, but just relax.
The guide was great, the food and bus were fine, Petra itself was very interesting. The only problems were that there was no onje at Sde Dovin cash per person at the border to let us know where to go or what to do. Our first contact with any tour representative was in Eilat. Also, it was not made clear that there was a $55 charge to be paid in cash for the Jordanian visa.
Petra itself was amazing the organization on the Israel side was non existent only drivers , who were late and arrogant , no rep with names of people going to the airport , I had not been given a flight number or time
On the Jordan side it was okay ish
Petra is a mesmerising relic of the past, well worthwhile spending a whole day exploring.Unfortunately, the Viator organised trip disappoints due to the time wasted crossing the border and travelling within Jordan.Be prepared to wait/queue for up to 1hr for the Israeli customs desks to open so that you can have your passport stamped. Once over the Israeli border but still in the intercountry fenced-off zone, we waited for nearly another hour on the Jordanian side, without being informed of what caused the delay. It transpired that the Jordanian tour counterparty waited for a large American group (30+people) to join our relatively small international party (10 people) despite us having turned up good 40min before them and having submitted our passports for inspection. Seeing the paid Jordanian "passport helpers" assist many other groups before ours despite us having arrived first was infuriating. The rain and cold did not help either.
Once we set off, our journey was punctuated by the mandatory tourist trap visits and was protracted by the driver being extremely careful not to exceed a speed limit of 40km/h.
We arrived at Petra at 13:00!! This left us with 2.5 hrs to explore a tiny part of it so that at 16:00 we could have the included lunch. You could imagine we had starved to death by then. After the meal, we were leisurely driven back to the border (3.5 hrs), where we nearly missed our 20:55 flight back to Tel Aviv.
A word of advice: book a tour to Jordan, drive to Petra and stay overnight there. The 2.5 hrs in Petra are definitely not worth $1000 for two travellers and the cross-border hassle.
The driver made too many stops (and some of them too long) so we could buy souvenirs. Buying is ok, but none of us wanted to spend 30 precious minutes in a shop. The border crossing was too long, not because of the paperwork, but because the travel guide took our passports for another half hour on the Jordanian side, while he "helped us" with the process.... that was very uncomfortable and suspicious. Our driver on the Jordanian side had a very limited English, and that caused many communication issues. The travel company made a mistake and told me that my flight back to Tel Aviv departed at 7:25 pm. Other travelers had their flights a couple of hours later, so I had to drop from the tour in Aqaba to cross the border and catch my flight (after a long and tedious discussion with the driver and the guide telling me that it was "my fault" for not telling them about my flight on time. Once I got to the border, driven by a Jordanian travel guide, he took my passport again and asked me to pay for his vehicle's entry into Israel, which I refused. After he called the Israeli company and discussed, he gave me my passport back and I crossed. At the end of the day, the flight time they gave me was wrong, but fortunately Arkia (the airline) was able to accommodate me on the early flight anyway. General recommendation: don't take this trip on a single day, stay one night in Jordan and get to Petra early in the morning so you have time to see everything and avoid the heat of midday.
awesome place to visit really bad tour experience, days after tour confirmation they informed me that was not possible, so I had to changed all my plans, then information provided is really poor they say to be at the airport but no more.. but that's is not the worst, the tour guys are really rude not willing to respond questions really bad English and they don't know about the history of the place they just learned a couple of insights (that anyone can read) and that's it. expect to spend 60% of your time in very poor (tourist trap) stores and when you finally arrive to Petra time is barely sufficient to have a decent look at the place. Not recommended very poor experience.