Read what other Viator.com travelers think about the Tel Aviv Ben Gurion Airport Private Arrival Transfer. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Many thanks Viator! Our driver was waiting at arrivals with my name on a sign. He was a lovely fellow and was very informative on our drive to our airport. Well done
My only complaint is I walked around for about 45 minutes looking for my driver. The person in the bookstore where I was suppose to meet the driver was very rude and not helpful at all. The cab drivers outside were of no help either. When I finally found the information desk the lady was very nice and called my driver to find out where he was. In a matter of minutes after she called, he was there. The driver was very friendly and curtious.
I am sorry to inform that there was nobody to meet at the Arrivals Hall by the Steimatsky book store Saturday October 12 morning 01:15 -01:30. We succeeded to make somebody of the regular taxi service to make a phone call to Bein Harim and they advised to go to 2nd floor to find a Harim limousine but there were nobody. Instead a van of Tal Limousine transferred us (7 pax) but they did not accept VIATOR pre-paid voucher. I request the pre-paid voucher to be reimbursed to my credit card account.
We landed on a Friday (bad) and after hunting our driver for over an hour, our horrible trip began. He was extremely obnoxious and rude and literally screamed at us all the way to the hotel. His biggest complaint, I think, was that he had waited an hour on a religious day for us. There was more than our 747 unloading and the baggage area was a mess. Apparently he had never met people coming in at that time of the day, plus disgorging over 400 passengers and luggage. It was the most unpleasant arrival I have ever experienced and I have used Viator previously with no complaint.
The taxi driver was late. He didn't drop us very close to our hotel. We had to cross a busy road. He also took advantage of our inexperience as far as the tip was concerned. We booked a taxi ourselves for the return journey and IT WAS HALF THE PRICE. Never again.
Do not use this service, waited an hour for driver to show up, then he told us he did not know where the pick up area was, then he tried to get us to book trips with him, then he wanted us to give him a tip,
Though the driver was freindly enough, I paid a lot of money to be met there on time. I was in a new country and was told someone would meet me there with my name on a sign to let me know who to go with to my hotel which was a half hour away. I had to call the Viator service twice from my cell phone ~ long distance and incurred expensive roaming fees in order to make sure I was going to be picked up ~ It felt as if they forgot me ~ that kind of service should have come much cheaper! I dont feel it was worth the money I paid for it!! I would not use this service again.