We had a memorable journey to Mount Fuji. The guide was friendly and helpful. He shared many interesting Japanese cultures and he even taught us how to fold beautiful origami Mt Fuji. That was lovely.
Li Yen H Singapore
The experience was beyond our expectation. Great value as well.
ZAKARIA A Malaysia
Even in rains, we were very deligjted with your tour guide, She is very responsible.
Rafael Jose B Singapore
This was a very nice experience, great guide and Pince Hotel at Hakone was very good. Breakfast is averarage.
Manish V United Kingdom
Very good tour, tour guide was great, excellent place, hotel was great.
JAMES C USA
Tour guide was outstanding! Hakone is a very beautiful village with outstanding restaurants. The hotel was top-rate & the views are wonderful! Highly recommend!
Ying Sean L Australia
A very enjoyable experience!! We get to visit Mt Fuji and have a whole day to explore Hakone by ourselves. Not to mention that the hot spring there is superb!
Heath B Australia
A fantastic experience! Well worth the money and time. Mt Fuji was amazing and Hakone is great fun.
CHUA S Malaysia
Experience 6 means of transport in 2 days (mainly coach, ferry, ropeway, cablecar, train and shinkanzen) through very scenic spots. Unfortunately could not view Mt Fuji due to rain.
Shuang Yuan K Singapore
My mother and I stayed at the Sunroute Plaza Shinjuku, a good hotel! We walked 10 minutes to the Keio Plaza hotel for the tour pickup. The pickup point was well posted near the hotel reception. There were many like us that day. The tour guide was not there early to attend to early comers and give out confirmation slips. So the bus left Keio Plaza hotel late to connect us to the tour bus at the bus terminal to Mt Fuji. We rode for an hour and half before the first designated stop and toilet break. Then onwards another half hour to the 5th station of Mt Fuji. The guide on board the bus, was cheerful and gave interesting commentary. He was also very helpful in attending to each traveler's needs, mostly on catching the train back to Tokyo. We had good views of Mt Fuji from various points up the mountain and when taking the cable car. The boat cruise was short about 15 minutes, but was enjoyable and with beautiful views. The tour bus dropped us right in front of our hotel in Hakone Yumoto Fujima. The hotel is on a hill with good green views yet a short walk from the train station. Room is large with both western beds and tatami beds, they will set it up upon request. The open hot bath in the hotel has both outdoor and indoor pools and not crowded at all. We spent the second day taking the local train in Hakone to visit the various sights which are all very accessible from the train stations. We could find our way around quite easily because of good brochures and maps. Strongly recommend a 2-day trip instead of one day. While Mt Fuji itself is awe inspiring, Hakone offers much more.
Alastair M United Kingdom
The whole trip from start to finish was excellent! Very well organized and extremely informative. Not too rushed considering how much land was covered on the first day. Would have maybe liked a bit more time on Mount Fuji. I was very lucky to have had great weather, so there were great views of and from Mount Fuji. The hotel was very nice, I was in the Lakeside Annex and the restaurant there was very reasonable compared to the other restaurants at the Prince complex. The service was great and food excellent. I loved the Onsen bath experience. The second day, having the Hakone 2 day pass, was brilliant! I am not usually keen on organized tours but this one gave you the best of both worlds, being in a tour the first day and then the freedom to choose what to do on your own the second with free access to local transportation. The trip back to Tokyo in the Shinkansen was a great way to end it and experience such a marvelous train. Top Marks, definitely do this trip in Tokyo!
The tour was great, Hakone is so beautiful! Schedule your second day well, and make the most out of the Hakone day pass ticket.
James Y USA
A spectacular time, beautiful views of the valleys and of course Mount Fuji. The guide was very knowledgeable and we enjoyed his dry sense of humor. Stayed at the Hakone Prince Hotel and thought it was wonderful. Very nice rooms, an excellent buffet dinner 50pp and the onsen experience was definitely something not to miss. I only wish we had one more day in the Hakone valley to explore a little more.
Kevin H Canada
We had a great time on the tour! The stops were nice and calculated with ample time for looking around individually.
Matthias B Germany
Organisation of the tour was perfect. Very good hotel and a tour that was giving a quick insight to Japan outside of Tokyo.
Don L USA
This was a key highlight during our one week trip in Japan. One of the most professionally organized and executed tours our family has ever taken! Our tour guide prepared so well for the trip that we didn't even want to nap during the bus trip. Well done, Viator!
Yee Wai T Malaysia
The hotel provided, Prince Hakone, was excellent. But it was disappointing that we only got as far as the 1st stop for Mt Fuji. Wish we could have gotten closer but it is not their fault but a good experience overall.
Christabel Koh Singapore
This is one of the best trip to date, thanks to the excellent service Viator has provided. It's a hassle-free booking site, and it promises to deliver. We don't even have to worry about meeting up with the local agents as everything is preplanned for us. Viator gives the best quality of tours and one of the most well planned itineraries around. Thank you Viator for making my trip so pleasant!
Elizabeth B USA
Visiting Mt. Fuji and Hakone would be beautiful and fun regardless, but our tour guide happened to be wonderful also. He was informative about history and very funny. He also showed us how to make Mt. Fuji origami! Just be prepared to spend a lot on dinner as all of the restaurants in the area that we could find were very expensive.
Michael V Australia
If anything, you undersold how good this tour would be. You should have a bit more detail on Hakone in particular as it is a fantastic place to visit. Your tour guide was excellent with very informative commentary throughout the trip not just about landmarks along the way, but continual information on Japan, its culture and history. Extremely satisfied!
The guide was wonderful, very kind and on top of every single detail. The trip itself was a bit underwhelming, more time spent in transport than anything else. But accommodations were nice, and we were very lucky to have good weather otherwise it would not have been enjoyable.
Good tour, could be more clear about what is included - for example, I didn't realize that the package included a day pass that had discounted activities in Hakone.