Read what other Viator.com travelers think about the 2-Day Mt Fuji, Hakone and Bullet Train Tour from Tokyo. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
The tour was really good. The tour guide's english was really hard to understand, but all else was good. She entertained us the entire way. It was very windy the day of our tour so we went on another gondola not the one we were supposed to. It was very seamless and not a worry. The instructions on how to get from Hakone back to the Bullet Train were not quite accurate but we forged ahead and made it in time. It didnt take 45 minutes as they indicated so make sure you take at least 90 min or you can take a train with unreserved seats. Mt. Fuji was great and, although we spent too long at the souvenir shop, was enjoyable.
Definitely worth doing. Guide v knowledgeable and entertaining. Mount Fuji spectacular when she appears and just the right amount of time spent at visitor centre and 5th station. Bad traffic in Hakone meant missing out the rope way during organised day 1 but we were able to do on day 2 with Hakone free pass. hotel OK - a bit 60's but comfortable. Food extortionate so go to FamilyMart next door. Make sure you plan ahead to make the most of day 2 - there is a lot to be seen but you need to work on the itinerary. Definitely recommend Owakadani and visiting the shrine visible by the Torii gates on Lake Ashi. Hakone Open Air Museum has some wonderful exhibits. Tozan railway offers excellent service and v. Reliable to get you back to Odawara to catch the Shinkansen, which is incredible. Try and arrive at Odawara a bit early so you can watch other bullet trains pass through. Fantastic time overall, if you have the time and money to do the 2 day trip over the 1 day trip it is worth trying to do, but make sure you read up on guidebooks/trip info before you get there!
This tour is quite well organized although the food isn't very good. You may want to purchase something yummy that you know you'll definitely enjoy. Apparently it's hard to get good pictures of peak of mt fuji but we were quite lucky to snap great pictures on both days. The second day you get a Hakone free pass which allows you to do almost anything. My only advice is to pick a hotel that has good access to transport.
The tour was very good value and the guide was very informative and entertaining. Everything went very smoothly, except we were unfortunately caught in very heavy traffic and the single day travellers were not able to do all the activities on the first day. We, however, got to see everything advertised in the tour as we did the 2 day option. Very good value and a very beautiful part of Japan. I would recommend this tour.
Tour guide keep us entertained during the bus travel between destination. First day is the guided tour mixed with other Mt Fuji Tours. The second day you are free to explore the Hakone area or relax in the Hotel.
Very good trip , well organised despite poor weather on the afternoon visit to Hakone. Fuji was brilliant and timings worked well. Hotel room a little tired and a little disappointed with eating options in the evening, ended up using the convenience store just outside.
Agenda and hotel was nice. Only having our 1st experience that we had to go by ourself at the 2nd day for sight seeing and back to Tokyo withou any tour guide
Very good. Entertaining and knwowledgable guide. Overnight hotel excellent and good food.
Tour guide was great and very informative and pretty easy to understand. We lucked out and got to see some Cherry Blossoms along the way to Mt. Fuji. Hotel in Hakone was very nice, but the local bus stops running at 7pm so we didn't have time to go out anywhere to explore and there is nothing close by. Next time would love 2 nights so we'd have more time to explore the area. Beautiful!!
Everything was good except the Prince Hotel Lakeside Annex which does not have non-smoking rooms. Not good for someone with breathing problems, I would not recommend this hotel.
Just awesome... the tour guide was very informative not only about Mt Fuji and Hakone but also Japanese etiquette and Tokyo, etc
Awesome trip to Mt Fuji. You will take the bus up the mountain. Then a boat ride across the lake and up an air rail car. After wards, they drop you off at the hotel of your choice. There is only 1 resturant at the hotel, so before you get there, if you want other foods, get it before or you will be spending between 2000 yen or more on food. On day 2, you are given the free pass. You have to plan your own trip around Hakone. There are lots to do and see, so be prepared. After that you take a rail car home. Overall great trip but just wish there was more choices on food.
The guided portion of the tour was excellent, I would highly recommend it as a must do while in Japan. My only issue was with the second day of the trip, I would prefer a guided or on both days. Trying to navigate around a place you never been on public transportation and not being able to speak the language was rather daunting. Beautiful area and excellent service.
The trip was good but we found better facilities the following day (i.e. cable car and boat trip).
Hwee Khim C
Hakone was gorgeous and is definitely a must-go. The hotel was not bad, and we were lucky enough to catch a glimpse of Mt Fuji while on the Komatage ropeway in Hakone--her first appearance in 12 days! Loved the locale, and the tour guide was adorable. Only caution is not to trust the timings given as they were all shorter than what we experienced. An "8-minute" walk to the train station turned out to be very far away, esp. with luggage, and a "40-min" train ride turned out to be more like an hour. Luckily we gave huge time allowances, so we still managed to catch our Shinkansen back. Also, food in the hotel was ridiculously expensive. The cheapest thing was a 6,000 yen buffet, and there aren't any nearby eateries. So, unless you're willing to take a bus down to Moto-Hakone for your meals, you'll have to make do with the convenience store next to the hotel, which thankfully has interesting Japanese quick micowave meals. Will recommend Viator to friends.
It's a bit sad not able to see mt Fuji due to foggy weather. No complaints as it is nobody's fault. But the stay at the Prince Hakone Resort is very good. Very peaceful and quiet place. Will definite visit again.
Ruoh Wei G
The tour was well organised and the tour guide provided good information on Mt Fuji. However, I was slight disappointed with the lunch at Highland hotel as food was cold and quality a bit lousy for the kind of price. Else, the tour is good.
Great trip with wonderful views of Mufgi. One thing, and we were warned, try to avoid a national holiday. Culture Day caused some serious delays while on the bus.
The 1st day was great and we were lucky enough to be able to see Mount Fuji usually it's too clouded in summer. I wouldn't say the 2nd day was really part of the tour, they just dropped us of in the hotel in Hakone, and we had to get around and find the way back on our own. We ended up finding some nice things to see in Hakone, but it's not very easy to get around there, the town is not really aimed for foreign tourists.
The overall trip was exciting, and the tour guide was very professional. If I go to Japan to join any tours in the future, I'll definitely choose Viator.
The pickup was very badly organised. There were too many people for the coach, so the emergency extra seating had to be used. Not at all satisfactory when you are 6 feet 4 inches tall as my son is. It was very wrong that the two front seats were reserved for the tour guides!! I was very disappointed that we could not change our bullet train tickets. The time given was too late for us as we had to be in Kyoto on the Tuesday evening. We therefore had to forfeit our tickets and buy new ones, which was very expensive. Our tour guide was very helpful and tried to get them changed for us or to get them transfered to the Monday evening as two people on our tour would have liked to go back to Tokyo by train, but this wasn't possible either. As the bullet train goes both ways, it would be a good option to offer. We enjoyed the tour very much. Our guide was excellent. Thank you.
I really enjoyed the trip even though the weather did not cooperate and we never really saw Mt. Fuji. It was fun to play in the snow and the guide was great.
Everything was good except for the waiting for others in the group to arrive.
The tour was good on the first day. Day tour was memorable. However, the hotel stay was not too pleasant. We were told by the tour guide dinner not included but breakfast is included. However, we were ask to pay for the breakfast.hotel staff were not happy when asked for clarification from tour comp