Susan M Australia
A great day ... My Fuji did show us her peak, even if it was only for the start of the trip! We were blessed with good weather and an enthusiastic Guide.
Our Hakone hotel was rather dated rooms musty and a bit out of town. Staff were customarily polite but have limited English.
The hotels public ONSEN was organised and clean -- a must do even if you are shy about the thought of it !
Tour guide know his job well ,speak good english , he give very clear instrutions by talking and writing on the white board -well done - polite man should be given a promotion asap
Enjoyable tour. Friendly and informative guide. Didn't feel rushed.
We had a good time on the trip, our guide was very helpful and told us lots of interesting facts. We didn't see Mt Fuji because of the weather which was disappointing but it was rainy season and we knew it was likely. We had a very Japanese experience at the hotel, using the Onsen, eating the different types of food and even did Karaoke. The 2nd day we made full use of the Hakone pass and used many forms of transport to get back to Tokyo.
Very well organized except for directions on how to get from Hakone to Odawara (we did overnighter in Hakone). Sunny-san was a great tour guide- very knowledgeable, considerate, professional, well prepared. Hakone area very pretty; lots to see/do. Beware of dinner buffet cost at hotel Kowaki-en; $56/each!! (and not worth it);hotel told us there were no other restaurants nearby but discovered not true the next day. Hotel is very old (100 years) and shows it but nice hot springs/public baths and gorgeous grounds/garden. Bullet train rain back from Odawara to Tokyo very short (45 mins) and doubt we ever got much over 100mph but still pretty neat. We were told could only take small bags/personal items on bullet train but saw a few small suitcases/medium size packs. All in all, well done and worth it.
Excellent tour, well organized and tour guide did great job to adjust to weather problems. The day on our own in Hakone was very good and we were glad we went with that option.
Two days was just the right amount of time to get to see the major stuff. The guide was friendly and informative. The whole trip was made by the perfect weather however, which i believe is not always the case. The stops were interesting, being first week of april, we didnt get above 1st station on fuji, but that was fine. We stayed in hakone at the english hotel, which was perfect. Caught the local busses around the district the next day, it was all very easy and plenty of help around at the towns.
The tour was good. The tour guide was funny and entertaining. We had a clear and beautiful day and had great views of Mt Fuji. I appreciated the vegetarian meal accommodation at lunch. After a full day of driving around Mt Fuji with the tour guide they put us in a taxi and sent us to our hotel, Hakone Yunohanaonsen Prince Hotel. Unfortunately the dinner at Hakone Yunohanaonsen Prince Hotel was not vegetarian and I didn't eat much. The Hakone Yunohanaonsen Prince Hotel was lovely. We had the Japanese style room (no bed) which was awesome! We loved the hot springs!! The hot springs are single sexed - so there is one for men and another for women. At this hotel very few people spoke English and there wasn't much explanation how to use the hot springs, we just copied others. They made the breakfast accommodation for me so it was vegetarian, and delicious. We did not utilize the Hakone Free Pass which is part of the tour. After breakfast we headed straight back to Tokyo. The Free Pass allows you to explore Hakone. You do this on your own and not with a tour or tour guide. You take buses and trains around town - this town is very "country-side" and not like Tokyo at all. It's cute but we really just wanted to experience the hot springs and hotel only. The hotel provided a shuttle to the bus stop, we used the Hakone Free Pass to board a bus to get to the bullet train train station. This bus ride was long, maybe 45-60 minutes. We were able to take an earlier train instead of the much later booked one.
The tour was really good. The tour guide's english was really hard to understand, but all else was good. She entertained us the entire way. It was very windy the day of our tour so we went on another gondola not the one we were supposed to. It was very seamless and not a worry. The instructions on how to get from Hakone back to the Bullet Train were not quite accurate but we forged ahead and made it in time. It didnt take 45 minutes as they indicated so make sure you take at least 90 min or you can take a train with unreserved seats. Mt. Fuji was great and, although we spent too long at the souvenir shop, was enjoyable.
Definitely worth doing. Guide v knowledgeable and entertaining. Mount Fuji spectacular when she appears and just the right amount of time spent at visitor centre and 5th station. Bad traffic in Hakone meant missing out the rope way during organised day 1 but we were able to do on day 2 with Hakone free pass. hotel OK - a bit 60's but comfortable. Food extortionate so go to FamilyMart next door. Make sure you plan ahead to make the most of day 2 - there is a lot to be seen but you need to work on the itinerary. Definitely recommend Owakadani and visiting the shrine visible by the Torii gates on Lake Ashi. Hakone Open Air Museum has some wonderful exhibits. Tozan railway offers excellent service and v. Reliable to get you back to Odawara to catch the Shinkansen, which is incredible. Try and arrive at Odawara a bit early so you can watch other bullet trains pass through. Fantastic time overall, if you have the time and money to do the 2 day trip over the 1 day trip it is worth trying to do, but make sure you read up on guidebooks/trip info before you get there!
This tour is quite well organized although the food isn't very good. You may want to purchase something yummy that you know you'll definitely enjoy. Apparently it's hard to get good pictures of peak of mt fuji but we were quite lucky to snap great pictures on both days. The second day you get a Hakone free pass which allows you to do almost anything. My only advice is to pick a hotel that has good access to transport.
The tour was very good value and the guide was very informative and entertaining. Everything went very smoothly, except we were unfortunately caught in very heavy traffic and the single day travellers were not able to do all the activities on the first day. We, however, got to see everything advertised in the tour as we did the 2 day option. Very good value and a very beautiful part of Japan. I would recommend this tour.
Tour guide keep us entertained during the bus travel between destination. First day is the guided tour mixed with other Mt Fuji Tours. The second day you are free to explore the Hakone area or relax in the Hotel.
Very good trip , well organised despite poor weather on the afternoon visit to Hakone. Fuji was brilliant and timings worked well. Hotel room a little tired and a little disappointed with eating options in the evening, ended up using the convenience store just outside.
Agenda and hotel was nice. Only having our 1st experience that we had to go by ourself at the 2nd day for sight seeing and back to Tokyo withou any tour guide
Very good. Entertaining and knwowledgable guide. Overnight hotel excellent and good food.
Tour guide was great and very informative and pretty easy to understand. We lucked out and got to see some Cherry Blossoms along the way to Mt. Fuji. Hotel in Hakone was very nice, but the local bus stops running at 7pm so we didn't have time to go out anywhere to explore and there is nothing close by. Next time would love 2 nights so we'd have more time to explore the area. Beautiful!!
Everything was good except the Prince Hotel Lakeside Annex which does not have non-smoking rooms. Not good for someone with breathing problems, I would not recommend this hotel.
Just awesome... the tour guide was very informative not only about Mt Fuji and Hakone but also Japanese etiquette and Tokyo, etc
Awesome trip to Mt Fuji. You will take the bus up the mountain. Then a boat ride across the lake and up an air rail car. After wards, they drop you off at the hotel of your choice. There is only 1 resturant at the hotel, so before you get there, if you want other foods, get it before or you will be spending between 2000 yen or more on food. On day 2, you are given the free pass. You have to plan your own trip around Hakone. There are lots to do and see, so be prepared. After that you take a rail car home. Overall great trip but just wish there was more choices on food.
The guided portion of the tour was excellent, I would highly recommend it as a must do while in Japan. My only issue was with the second day of the trip, I would prefer a guided or on both days. Trying to navigate around a place you never been on public transportation and not being able to speak the language was rather daunting. Beautiful area and excellent service.
Stephen F United Kingdom
The trip was good but we found better facilities the following day (i.e. cable car and boat trip).