Robert N United States of ...
The guides were incredibly knowledgeable, friendly and spoke great English. Definitely worth the money and would do it again.
that was a great time! Thank for everyone who led us and gave us such a great opportunity.
I wish it was less smogy so we could see Fuji from the side, but walking above the clouds and below the stars was amazing. Never breathed an air as tasty as at the top of Fuji!
Best Japan experience. Really good trip and tour. Be prepared though, you will not be sleeping in a 5 star hotel overnight :
Viator contracted the local tour operator. They were incredible...caring folks that explained everything and had all logistics (transpo, trail, hut, food) taken care of. Hike was slow but ensured everyone that could hike did make it. Sunrise made it all worth it. Prepare to spend $5-$6 p/ bottle of water if you don't bring enough. Have gear necessary for 3 kinds of weather (cold, hot, wet)...we hit all three in our trip. Met great folks from around the world...0 complaints. Must do experience....this will thrust you into Japanese culture.
The hike and tour guides were amazing! I highly recommend this trip! The onsen after the hike was just what we needed...cannot say enough good things about this trip!
The tour was perfect, the English speaking guide really knew her stuff. It's very cold at the top, don't forget hats and gloves! The whole experience was fantastic and one which we will never forget. This trip was in the first week of our three week honeymoon, cannot recommend it highly enough!
Very professional and personal experience. Weather was poor so no sun rise visible - emphasised the need to be led by experienced guides.
To quote...., this experience / achievement was "priceless"!
Very good, exactly what I wanted, tour guide spoke excellent english for it not being his first language.
Overall this is a great experience and would highly recommend doing the climb. I thought the tour guides were great and that it was very organized. My only criticism is that the group was too big. I am not sure exactly how many people it was, but it must have been about 45 people, and I think the experience would have been more enjoyable with a smaller group. I would also caution people that the sleeping arrangements are VERY uncomfortable. I would suggest bringing ear plugs and an eye mask if you are a light sleeper we got stuck with people snoring beside us and it made it pretty unbearable.
We recently did the 2 day Mt. Fuji sunrise hike with JTB Sunrise Tours (organized by Viator) and were generally happy with services. Heres the pros and cons:
1) Tour was well organized
2) Tour leader spoke English fluently
3) Tour was worth the cost/fees charged
1) We took breaks every 20 minutes
2) They insisted that we walk extremely slow
3) They insisted that we walk in a single file line for much of the trail
4) It was not clear in the advertisements that you all need to meet in one hotel (i.e. JTB is not going to pick you up)
Overall, we had a great time. The mountain hut was clean and comfortable and the overall feeling of being at Mt. Fuji was exciting. There are a few things worth noting, which are beyond the control of JTB. First, the mountain was packed. There were literally thousands of people on the trail and at times there were traffic jams where you had to wait 30 seconds between each step. Next, it rained for the last 5 hours of the hike. As such, it was cold and windy and there was no sunrise to see. Fortunately JTB had arranged/reserved a room in the mountain hut where we had soup for 25 minutes before heading down. After descending from the mountain, the tour visits a natural hot springs spa. In Japanese culture, participants partake naked. While we were skeptical at first, we actually found the natural springs to be incredibly relaxing and well worth it.
The your was great. The guides were very friendly, knowledgable and encouraging. We had perfect weather and I will remember this experience for many years to come!
The only part of the tour that we were dissapointed with was the hot springs after the climb. We were told by Viator to bring our bathingsuit and towels when in fact, in Japan the hotsprings are used naked. We were not comfortable with this and therefore did not go into the hotsprings. This was VERY dissapointing to us and had we known we would have chosed a different trip. Our tour guide was understanding but there was nothing she could do except tell us to complain to Viator. You really shouldnt tell your customers the wrong information. We will not be booking with you again.