We could not fault the organisation of this tour nor the efficiently and knowledge of all the tour guides. Even when changing trains at Nagoya from one side of a platform to the other a tour guide was on the platform to assist us. The hotel in Kyoto was superb and we saw everything we wishes to see. We wiill certainly use Viator again in the future. Well done!
Great guides, good historical and local area information between stops, clear instructions and all transfers were seamless and excellently organised.
This was a fantastic trip! Very well organised with well trained, knowledgeable guides! I would definitely recommend it. Be advised however, if you've been dreaming of seeing Mt Fuji your whole life avoid going during the summer. It's very unlikely that the mountain will be visible. Go in winter when the air is cooler and there is less cloud. The guides cannot control the weather!
Simply excellent !
Outstanding service and customer care. Well organized and very punctual. Despite the rain and mist, It was very enjoyable.
Great tour when you have a limited time in Tokyo and Japan. Both guides Mickey and Psycho were very friendly and informative. All aspects of the journeys were fully taken care of.
Arvind R USA
Enjoyed different views of Mt Fuji, from the drive up, to the 5th station, as well as from the lake. Weather was a touch windy/cloudy but we were still able to get glimpses/photos of the peak. The rail to Kyoto had transfers in it, but a guide met us at each stop to get us through the transfers. Late night into Kyoto, so make sure you pick up dinner before getting on the Train - To eat on the train. We stayed at the New Miyako Hotel, which is conveniently located across the street from the Kyoto station. So, after we arrived, a guide met us and walked us over to check into the Hotel. (Other tour members were staying at the alternate hotels, and they were taken to those via Taxi). The Hotel Room was recently renovated, so, was clean and comfortable. Although it's just for the night, then off to an early morning for the Kyoto tour, which meets at the Hotel Lobby. The Kyoto tour covered a lot of traditional/historical sites, and the tour guides were very knowledgeable and entertaining. Then another train ride back to Tokyo, where we were dropped off at our Hotel there. All in all a good taste of Traditional and Historical Japan. Definitely recommend it.
It was fantastic, despite the heat we were still very much enjoying ourselves, all the tour guides we engaged in the entire trip were excellent, will definitely book in with this tour company again.
Honestly so much better then I could have imagined. This was my first time to Japan and travelling solo I was a little unsure and worried, however there was no need for worry as everything was taken care off. There was somebody to help every step of the way from waiting with me and making sure I caught the right train and escorting me to awaiting cars. All transfers were taken care of. Very well organized tour and ran to schedule, all of the staff were nice and had good sense of humor which made the tour a lot of fun. The only down side was we didn't make it to the 5th station as the heavy snow had blocked the road. Highly recommended
I had a GREAT time on this trip and felt like I got to do a lot and hear a lot I wouldn't have gotten had I tried to organize everything myself (which took a load off me). The tour guides were very friendly, knowledgeable, and entertaining. Great job!
Excellent tour guide.Marie our tour guide was very informative and energetic. We started with a bad weather at Mt Fuji but later it cleared out, we had an excenlent view of Mt. Fuji for our cable car. Kyoto also very ice , we really enjoyed all the heritage place in Kyoto.
This is a well-planned tour which more than met our expectations. Although the first stop at Mt. Fuji was less than ideal due to weather conditions, this was more than made up during the cable car trip by which time the weather cleared up so that we could see Fuji in all its glory and on the other side could see as far as Tokyo. Our first guide, Marie was a delight and her English was good enough to be understood. The Kyoto guide needs some more training, both language-vise and in her ability to lead the tour. Nevertheless the Kyoto tour was comprehensive and enjoyable. The Okura hotel was splendid. The weather favored us again and we got some splendid pictures of masses of cherry trees in full bloom. We were impressed with the way the guide at the Kyoto railway station took care of us, to make sure we got onto the right car of the right bullet train and the way we were met in Tokyo and taken back to our hotel.
Irva P USA
The tour was wonderful and very detailed. Lunch was delicious both days and pick-up time was very on time and the tour guide spoke very good English and was very accommodating and knowledgeable.
KEITH S Australia
A great 2 day journey through Japan. Each stage of the the tour was well organised, and the guides excellent. The organised accommodation in Kyoto was 1st class. The tour operator had a friendly well organised staff member meet us at every point of the trip. Could not be happier with this company.
Jyoti K USA
Well worth the money! I was travelling alone in Japan without much knowledge of the place. Between my 2 weeks worth of meetings, all I had was this weekend to spare. This trip was the perfect fit during the weekend and worked like a clock! I was amazed by the hospitality and kindness Japanese people showed. I will most definitely like to return to this trip with my husband and son next time. Lovely place, wonderful, warm, courteous people. Absolutely worth the money and the time.
Very well organized tour and nice guides.
It is a good option to visit Mt Fuji and Kyoto if you don't have time to plan an independent visit.
MARITES ENRIQUEZ Philippines
Everything was organized including the bullet train transfers, although we did not have a good view of Mt. Fuji May 28.
Clayton K USA
We saw a lot on the tour but it felt rushed in places. This was OK since we had so much to see. We were impressed how well the tour was organized. Everything was on time, no problems with transfers. The guides could be difficult to understand at times, but staying close helped.
Really enjoyed this tour. My only couple complaints are the long bus rides between destinations and the time constraint at each destination.
We enjoyed this tour, although it got off to a shaky start as we had e-mail confirmation that we would be collected from our hotel, which did not happen. We therefore had to get a taxi to ensure that we did not miss the entire two days. We received no apology for this and in fact, despite our written instructions, it was intimated that this failure was our fault, which was frustrating. However, once we left Tokyo, our guide, Taki, was very informative and enthusiastic. Unfortunately heavy snow meant we weren't able to do some of the activities, but this was more than compensated for and it was clear in the description that this might be the case, therefore we were not disappointed. Lunch on Day 1 was simply a feast for the eyes. We were very lucky to get a view of Mount Fuji, as we understand the chances of this at any time of year are only 30%, so we were well pleased. The Bullet Train was a fantastic experience and we were met and guided at each stage of the tour by representatives from the tour company. We had paid extra for a 1st class room at Kyoto - this was disappointing. The room was cold and the bed uncomfortable. The staff were not very hospitable and we weren't made to feel very welcome, in fact, we were turfed out of the bar in mid-drink! The 2nd day touring temples, palaces and shrines was fascinating and we would recommend this part of the tour to anyone. The journey home by bullet train was fast and efficient and we were dropped off at our hotel at the end of the day. As the tour is quite expensive, we felt that just a little more attention to detail would have enhanced the experience for us, but overall, it was a trip to remember.
GREAT TOUR! COVERED A LOT OF GROUND IN 2 DAYS. Had a total of 3 guides and a number of greeters at train station. Really enjoyed all aspects of the tour. Got very lucky with beautiful weather especially at Mt. Fuji.
everything was fine, the only thing wrong is that the hotel didn't have breakfast included
My wife and I had a very enjoyable and informative trip. We had great guides that had plenty of knowledge. One thing that stood out for us was we had to change shinkansen trains a couple of times BUT every time there was someone on the platform to meet us and take us to the correct platform for the next train. On arrival back in Tokyo we thought we had to make our own way to our hotel but again someone was there to meet us and put us in a paid taxi. Great service
Gary F USA
Wonderful tour. Excellent narration and service from Viator company. I will do it again.