It was a fabulous tour, meticulously planned and perfectly executed. Bus picked us on time, tour guide handed over detailed instructions and accompanied us to the railway platform to board the Bullet train. Another guide received us at the Kyoto railway station. The two day sight seeing tour was well planned with regular toilet breaks and enough time for leisurely lunches. Our overnight stay hotel had well appointed, big rooms. Food was tasty and special care was taken to cater to vegetarians. Tour guides spoke reasonable English and were well informed of the history and culture of Japan. The staff was very caring and respectful. We have travelled the world but no where have we experienced such personal attention and a helpful attitude.
When I booked the tour from India I felt it was quite expensive, considering travel in India is cheap. But the wonderful experience and the care of staff and quality of hotel I think we got good value for money.
We will recommend this tour to anyone who is visiting Japan.
From start to finish a great trip. The tour operator was very well organized, on time, guides knowledgeable and efficient. All in all an excellent experience. We will definitely use Viator again. Actually we are in September in Bergen, Norway! Thank you for an excellent 2 day tour!
Well organized to finest detail. The company manages it service in tourism well. thank you for your expertise.
This is the perfect trip to see Kyoto and Nara if you've only got a short time in Japan. As a single traveller it took all the stress out of the trip because you can be picked up from your hotel, put on the train, transported to all these amazing sites and it makes it incredibly easy. The New Miyako hotel is excellent, as nice as several 5 star hotels I've stayed in so I would highly recommend this hotel as well, The lunch in Kyoto is no longer at the Handicraft Centre (and hasn't been for about a year) so the tour description needs slightly updating! The new lunch location is nice but you are left there for a couple of hours between the morning and afternoon tours of Kyoto which was definitely the worse bit of the tour because we were all just sat around waiting. The tour guides and knowledgeable and helpful, an excellent experience overall.
I highly recommend the tour of Kyoto and Nara. The staff were very helpful in getting us onto the bullet train,and getting us settled into our hotel once we arrived.The tour sights were swamped with tourist but we managed.
An excellent way to get a 'hassle free' look around the main tourist spots, in a relatively short time. Very reassuring to have someone local to show us how to get tickets, trains from Tokyo, etc. Guides were very good throughout. Be aware there is a lot packed in (which is good) but if you're disabled, or even fairly unfit, you may want to 'sit out' one of the sights, especially in August when it is hot and humid. . .but don't let that put you off - air conditioning is never far away!
A great trip and great service by the guides on the ground. They had people meet me at each location and help get me to the next one--which I didn't need but was a great touch anyhow. The bullet train was awesome, very painless, and Tokyo and Kyoto were both fabulous. Visited a bunch of shrines and temples and each was different and worth it. Had a great time. Thanks again!
Antonio C Portugal
The organization was absolutely perfect, I would say at the second.I was taken to the carriage of the train and there was somebody waiting for us upon arrival in Kioto. The same to the return. The efficiency of the japanese trains is well known and once again it showed why: The tours were very well organized with intersting visits as, for instance, the Palace of the Shogun and the Kiyomizu Temple. The guides were nice and very well prepared. The Kyoto Hotel Okura was a real five stars hotel with a very eficient ant nice staff and a very convenient location. Only the lunch at the Handicraft Centre was netly inferior to the high skills of this tour. Congratulations.
Excellent! Everything was precise! The employees directed us with efficiancy and with a smile! The tours were just right for time length, not too long and not too short. It was a wonderful experience. I highly recommend these tours!!!!
Alan B Canada
I have sent a note of appreciation under separate cover. The Viator staff was extremely helpful, the tour was well organized and paced perfectly.
Kathleen P USA
The trip was an excellent way for the novice to get around Japan. The hotel pickups were wonderful and the guides where very informative.
Ronald F Australia
Pick up & delivery to trains excellent! Especially commend Yoki who took us in Tokyo to train. Train seats excellent as was Okura hotel. Lunches good both days. Tour of Nara good - tours of Kyoto even better guides, especially afternoon guide excellent.
Joachim Q Germany
In general this was a great trip. Everything was perfectly organized. Only bad thing was the booked "first" class hotel which had the standard of a 3 star hotel and therefore not worth the money.
Nigel B USA
This was a great tour, with excellent support services throughout.
The tour guides were excellent for the most part. One spoke without waiting for the tour group to gather, so we missed a lot of what she had to say. The places we went were very interesting and beautiful. We loved the hotel--not only was it nice inside and out, but the service was excellent. We were well cared for, and everything went as planned. It was wonderful!!
Matthew G United Kingdom
This trip certainly packs a lot into a short space of time. If you don't have long and you want to see all the "must visit" places in Kyoto and Nara, then this trip is for you. The bullet train adds an extra dimension of cool to the trip! OK, you don't always get a great deal of time at some places, but this is compensated for by the amount that you get to see. The tour guides and transportation between places make it easy for you to maximise your sight-seeing time, rather than trying to make you own way round and getting lost! Overall, I really enjoyed the 2-day trip to the ancient capitals of Japan.
Stephen K USA
Great trip; the tour folks took us onto the bullet train in Tokyo and then met us at the other end in Kyoto.
Thomas L United Kingdom
Great experience on the Shinkansen. The shrines, temples, Nijo castle, and the Imperial Palace in Kyoto are world-class sights. The New Miyako Hotel was very good as well.
Barbara F USA
The trip was more than I expected from beginning to end. I stayed at the Okura Hotel and it was superb. The bullet train was exhilarating and the lunch at the New Miyako Hotel in Kyoto was delicious. The tour guides were knowledgeable and interesting. Despite the rainy weather, the trip was uplifting, informative and recommended to all! I loved having someone take me to the train track in both cities and having someone meeting me at the end of the train ride. A nice touch for a foreigner.
If you want to see and experience the traditional Japanese way of live, you have to get out of Tokyo. Kyoto was spared during WW2 so a lot of the architecture and culture has remained untouched. It is quite a delight. Also, we stayed in a Japanese style hotel which was both enjoyable and an eye opening experience in itself. Again, our guides we experienced and knowledgeable. The 2 day trip is 50 less than the 3 day trip and we found the price a little steep. But definitely a worthwhile excursion.
It was excellent, however we didn't like our hotel. Very over rated, small and dark and limited restaurant choices especially for breakfast. Would never recommend. Good guides