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Andrea T

5 star rating: Highly Recommended
October 2015

We had an excellent time on this tour. The accommodations were fantastic and the hot springs bath was a great experience. Being able to view Mt. Fuji and Lake Ashi with all of the commentary and additional historical information was wonderful! Our guide was friendly and knowledgeable.

Eva P

5 star rating: Highly Recommended
January 2015

Great tour. Because of the weather we could only go up to the first station of the Fuji, still the view was amazing. The hotel was far more exquisite than I expected.

Judith K F

5 star rating: Highly Recommended
January 2015

Our tour guide Harry was thorough in explanations of both the information we needed for our overnight stay as well as giving us historical and cultural insights of the region and Japan in general.

Li Wei L

5 star rating: Highly Recommended
September 2014

The guide (Harry) was very informative and knowledgeable, and helpful with giving us directions back from Hakone to Tokyo.

Our hotel (Prince Hakone) was spectacular, it was a great accommodation to relax and enjoy the quiet surroundings. Our room was facing the lake and some mountains in the background, a perfect sight to wake up to!


5 star rating: Highly Recommended
May 2014

Our guide was so good and efficient, we was enjoy the tour, the food and get more information about Japan. That was worth it with that price we ride shinkansen ( bullet train ) cable car, train, bus, rope way, cruise...enjoy beautiful hakone and Onsen..amazing experience.

Nancy N

5 star rating: Highly Recommended
July 2013

Great tour! Perfect blend of being escorted around by a guide and freedom to explore on your own. I'd recommend this to locals and visitors alike.


5 star rating: Highly Recommended
April 2013

The tour to Hakone is a must go. The cruise around Lake Ashi is refreshing. If you are lucky you might get to see Mt Fuji. The hotel was amazing. Only do this tour if you know where you want to go by yourself in Hakone and know how to use the buses. The buses are still convenient but there will be little time for you to go to all the places in Hakone.

FYI, eateries and the shops at Hakone En next to the Prince Hotel close early. Make sure you grab dinner and souvenirs before they close. Otherwise you will have to get dinner in the hotel or walk to the closest town/shop for dinner. Buses using the free day pass retire early.

Kong Moi Y

5 star rating: Highly Recommended
November 2012

It was great. The guide was excellent and informative, the view was magnificent, Mt. Fuji was majestic, Prince Hotel with its onsen is superb, hotel staff was ever-so-helpful, Hakone pass was handy as we traveled to various spots around Hakone and it's good to experience the bullet train.

Francesca B

5 star rating: Highly Recommended
November 2012

Fantastic tour! Our tourguide Toko was great. Very informative and entertaining and kept everyone on schedule in order for us to make the most of the day. Apart from the obvious drawcard Fujisan, the highlights were the ropeway and definitely the overnight stay at Prince Hakone Hotel for the onsen! Would highly recommend this overnight tour and tour company.


4 star rating: Recommended
June 2015

The tour was amazing..
Althought it would be better of the guide inform us that the store at hakone area is closed at 5pm..

But overall was great
Keep up the good work!

charlotte b

4 star rating: Recommended
June 2015

Great way to experience Mt Fuji and Hakone. The guide on the bus was a fantastic character with a lot of knowledge to share. The second day with out a guide is a great way to see Hakone. The ropeways offer amazing views! Great value for money and well organised tour.

N. L

4 star rating: Recommended
May 2015

An incredibly friendly guide and a Well organised Tour.


4 star rating: Recommended
April 2015

Yes it was quite an amazing trip. Thanks Viator.

davidfyl Switzerland

4 star rating: Recommended
December 2014

Too much avtivities and places to visit in such a short time for Mt Fuji. Hakobe is super place. Another one day for Hakone will have been perfect. Lots of places and ville to visit and walk about.


4 star rating: Recommended
October 2014

Our guide Amy was knowledgeable, personable, and extremely helpful by taking the initiative to make everyone feel comfortable, such as when she sat beside each person to make sure they knew how to return to their Tokyo hotel.
The Prince Hakone hotel was a highlight. The French restaurant was superb. The architecture was graciously designed. The grounds were peaceful and afforded an unexpected perfect view of Mt Fuji in the morning. The free shuttle service to the Shinkansen station was most appreciated.

Maria I

4 star rating: Recommended
October 2014

The best part was the day at the onsen on Lake Ashi (prince Hakone hotel). The first day at Mt Fuji felt rushed but the guide was really nice.

Nicole S

4 star rating: Recommended
July 2013

I was very enjoyable and recommendable. The first day was a bus ride from Tokyo to the fifth station on Mt. Fuji and eventually to the hotel. The tour guide spoke english well and told us a great deal not only about Mt. Fuji but also Tokyo and Japan overall. The guide was very kind and helpful.
The first day was the guided tour. The bus ride was entertaining and informative, the lunch was delicious, and it was fun to ride the ropeway. The second day we were on our own to explore the surrounding mountainsides.
As this is a small mountain community all the businesses close early and the train rides from one locale to another are not very short so time is quite limited; my friends and I really had time for just one or two visits before having to catch the bullet train back to Tokyo on day 2. Granted, we had made a point of rising late on day 2 because all of the shops/restaurants opened late.
Thus, if you truly want to see a great deal of the mountain side then you would require a longer trip.
If you only wish to see Mt. Fuji, the one-day tour would suffice.
On the other hand, my friends and I enjoyed the 2-day tour (the Prince Hakone Hotel Annex is very grand and luxurious - out of our price range for the in-hotel restaurants and shops, but the hotel room was very clean and quite large even by western standards). We spent most of day 2 at the Hakone Art Museum which is very unique and lovely to see, particularly for any abstract art lovers.

Timothy C

4 star rating: Recommended
June 2013

Unfortunately, Mt. Fuji was cloudy so we didn't see any of it the entire time we were in Tokyo (June 10 - June 17). We caught a glimpse of the summit for a brief moment when we left the hotel. The Prince Hakone Hotel was great and everyone in the area was very nice. We had breakfast in town and wanted to take the included pirate ship trip but we ran out of time. It was confusing using the ticket to take the bus so we had to take another bus. The Prince Hotel took us to the Odawara station, which was about 40 minutes away. The bullet train from Odawara to Tokyo was fast, smooth, and easy. There are plenty of restaurants and shopping on the back side of the Odawara station while you wait for the train. Our tour guide gave us good information, but we thought that she could have used the bus' video screen. We hope to return in the spring to see the cherry blossoms and a clear view of Mt. Fuji. We didn't see it from the Tokyo Government building observation, but still a great view of the city. Lunch was huge! I would recommend 2 to share 1.

Katrina W

4 star rating: Recommended
August 2012

Fantastic tour, Mt Fuji unfortunately was clouded over, however Hakkone was beautiful and the hotel i stayed in was amazing - was lucky enough to wake up and see Mt Fuji from my hotel the next morning.


3 star rating: Worth doing
January 2015

The tour was ok. The day trip portion to Hakone and the my Fuji section was good. Not sure I would recommend the overnight stay in Hakone. The tour basically abandons you after 4pm on the first day and leaves you to fend for yourself, in the ghost town which is Hakone.

Jill D

3 star rating: Worth doing
July 2013

If I had to do this over, I would not do the two day tour. The day trip to Mt. Fuji and Hakone would have been enough. The guide was helpful and very nice. The hotel that was booked for us had a great view, but the rooms were outdated and the restaurant was incredibly expensive! Also, we were not asked what time we wanted to leave the next day on the bullet train. Thankfully, we were able to get an earlier train back to Tokyo. We were not given ideas of what to do in Hakone the next day so we left as early as possible which was a waste of half a day during our Japan vacation. Don't make the mistake we made, just do the day trip to Mt. Fuji and then return to Tokyo. You will save time and money.


3 star rating: Worth doing
December 2012

i go to mt.fuji on 18/11, fortunately weather is very clear, we can see mt.on the way。i had suggest,pls plan photographed the best place to mt.fuji,because i just take photo mt.fuji with mum at leisure station,after travel to mt.and hokone,tour guide never give me any suggestion whice place is the best take picute with mt.


2 star rating: It was OK, but could have been better
January 2013

First day was good on bus , all the things that were listed were done and were great. But at the end of our first day we were handed an envelope with our passes for the next day and our bullet train tickets and pointed in the direction of our hotel.. That was it it . Didnt have a clue how to get to the bullet train ,which was well over an hour away.I had no idea what we could and couldnt do. Wasnt given any directions on where to go by our guide.We missed the " free " bus to get to the bullet train and had to pay our own way there.And then nearly missed our train. The restaurant at the hotel was insanely expensive and the entire menu was in French and Japanese. There was no where else to eat so we had no choice. A bit more of a Guide as to what we were supposed to do the next day would of been realy handy.

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Tour code: 2142TYO_O_F840


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