Everything was well organized. Agency person I met was very friendly and helpful. Great day trip.
The agent met us on time with the tickets. The train was excellent, very comfortable and clean and on time. It gave us a full day in Florence to see the places we wanted to. The open top tour bus was good unfortunately we didn't use it that much as we walked between galleries. Would certainly recommend doing the trip if you want to see Florence without actually staying there.
THE GIRL MET US ON TIME TO GIVE US OUR VOUCHERS AND VOUCHER FOR THE HOP ON AND BUS. THE TRAIN RIDE WAS PERFECT AND RETURN TRIP WAS FINE.
Amazing trip in amazing city. KInd people, good shoping, food was magnific!
We had the best day. Your representatives met at at each station with tickets, times of arrival, and departures. We did the Hop on Hop off bus, which is such a great way of seeing the sights. We spent many hours in Florence and arrived back in Venice at 11 pm. Thank you.
Excellent trip. We were 4 people and we gave 440, instead if we would have done the same on our own it would cost 582 euro! Well organized and lovely way to look around Florence. Highly recommended.
The train was very nice but was disappointed that our First Class was not much better than regular fair. The only difference was we got a small amount of snacks and a table.
But ride was great and looking at countryside was beautiful.
Though again we had a bad beginning as our tour guide could not meet us at Venice rail as she was delayed.
They instructed us that somebody will meet us at Florence station and they were there with our Hop On Hop Off bus tickets....we had a great time the whole day in Florence... Truly a lovely city. So once again Viator came through and we had a great time...we were 8 members of Family in this Tour and we had a great time. Thanks Viator!!!!
Great way to get a taste of Florence . The train was fast and very comfortable and the Bus Tour starts just across the road from the station. Make sure you leave plenty of time in Venice to get to the train station though.
The train was very clean and friendly to use, with great views of the country side. It was very easy to navigate and find our way around Florence once we got there. The instructions were easy to understand with great description. Florence is amazing and beautiful! Completely recommend taking the time and doing this day trip.
This is a very good idea. Basically you get 8 hours on your own to discover florence and if you dont fancy going into details, just use the 3 hop on off bus routes and enjoy the panormic views. However uffizi visit is higly recommended..
Great trip on the fast train to Florence from Venice we were travelling over 300 km/h is in some section of the tunnels and whizzed by. Upon reaching Florence we hopped on the hop on hop off bus and had a great trip around the city later travelling by foot covering some of the areas that we wanted to see most. A great day out.
It was perfect organized. We have got axactly what I expected. Thank you a lot!
Very nice, Florence is very Romantic place especially the view from the mountain. Also, shopping is very very good. there is a fantastic open market near Santa Maria Station, I have purchased many items from there with a very competitive price, such as leather Jackets and shoes etc. The high speed train was very nice and we enjoyed our trip from Venice to Florence.
Guide and driver was awesome, very accommodating and very professional.
Florence was breathtaking!! Great experience. I appreciated the freedom we had being on our own but the comfort in knowing someone made all the arrangments for transportation and this included the hop on hop off in florence. Saved us money - priced it out on my own would have cost us at least 20+ Euros more per person. This is probably the 10th tour we have booked throu Viator and I recommend it to all my friends... best deals for the money and they always deliver service and quality.
The ticket process is very easy. There was someone at the train terminal to hand us our tickets and give us information on the train process.
Train was great and fast but leg room was less then a plane. We went to the two major museums and they were all that we expected. City itself was very very busy but it was a Saturday.
Met promptly by a girl with our tickets, everything very smooth and easy. I'm sure you could just buy tickets at the station but this takes all the hassle out of it and ensures you have a seat. Trains are lovely with free wi-fi and I defintely recommend taking a day out to do this as Florence is stunning.
Train was great, well organised. Hop on hop off tour was a complete mystery with times, routes and buses not running to schedule.Thankfully we could walk!