Great job she was fantastic and took the time to ensure twenty we got there safely
msbowie58 United States of ...
We were personally greeted by an English speaking guide with our name on a board. She escorted us to the awaiting private water taxi that took us directly to our hotel in Venice. Wonderful experience. Viator is a fabulous site to use. I have never used it before, this was my first time. I used them for my entire trip in Europe and it was a fabulous experience. I recommend them to everyone. Will always use them in the future.
same as the Private Departure Transfer from Venice to Marco Polo Airport this is a great service. well worth paying for. takes away any worries you have of getting to where you want on time. would use again.
We really appreciated the assistance we received on this transfer. Well worth the money to have assistance. She saw to it that we were dropped close to our apartment and called the housekeeper so she could meet us. A very pleasant and gracious individual who we also had two years ago. Would definitely use again.
rather expensive, but we didn't have to try to figure anything out...just hopped in boat and were delivered very close to our hotel...
We were met promptly at the airport by a gentleman who helped us with our luggage and he was the same man who collected us and took us to the cruise port. The gentleman had a great demeanor and was very professional. This definitely was a 5 star.
After collecting our lugge, the representative was there waiting for us. Guided out of the dock area to our private water taxi. Took us right to our hotel and went with us while we checked in. We'll worth booking the private arrival transfer, no stress at all.
Best way to get to your hotel from a cruise. Nice people who do a great job. Highly recommend!
We disembarked our cruise in Venice an hour earlier than we had informed Viator for private transfer to hotel and were thrilled to see our names on a board ready to go to pier for transfer. It was all very professional and fast. They were really friendly and helpful. Would def recommend and use again.
Your rep was at the port and lead us to the water taxi. All was great.
The guide was waiting for us on time just outside the cruise terminal and we had a brilliant boat transfer to our hotel and she escorted us right to the reception desk.
The company representative was waiting when we disembarked the boat, the water taxi arrived 10 minutes later, the driver helped four of us to load ourselves and all our luggage, and then took us to our door! Perfetto! Money well spent!
The service could not have been better. We were greeted by a representative at the dock, who arranged for our luggage to be taken to the water taxi. The taxi was there within minutes, and we and our luggage were quickly taken to our hotel.. If the service is more expensive than doing it on your own, it is well worth it.
We were met by an english speaking lady holding a sign with our name (nice). She guided us to walk 10 minutes with our own luggage from the cruise ship terminal to the water taxi docks (not too difficult). We skipped the line to board a water taxi of our own (nice) which delivered us to the dock of our hotel as described. Glad we planned/booked this from home, wouldn"t want to do it last minute. Pay the little extra for this service, I recommend it.
We were greeted at the cruise port and escorted to the water-taxi dock where a taxi was waiting to take us to our hotel. We had a group of 6 so this made the transfer quick and easy with no surprises.
These guys were great!! We arrived 45 minutes late, tried to send an email... but if you're going to be late, CALL THEM. They had a wonderful young lady, named Gloria, waiting for the six of us at our cruise ship, a boat waiting at the dock and we held everybody up. She rearranged her schedule, got our luggage to a storage facility at the cruise port, and got us on our water taxi. She smiled and was gracious and helpful every minute. The water taxi got us across Venice, and up one of the local canals behind St Marks Square to the closest possible stop to our hotel. Gloria walked us to the door and got us settled in. Without her, we could still be wandering the back alleys of Venice! This trip was awesome and worth every bit of our investment!
This was also an excellent experience. Our guide was waiting for us in the terminal and took us to the boat. She was able to pull up to a hotel dock, not our hotel, and asked if we could disembark and walk through their tiny lobby to the street. The hotel agreed and we were at the hotel in less than 5 minutes.
You provided great service and it was worth the cost. Many thanks.
This was very expensive compared to public transportation. We had reservations at a hotel by St. Mark's square which has waterway access, Because of my husband's COPD this was much easier then draging luggage up and down steps and bridges to try and find the hotel. We were on a ship for 18 days and had a total of 8 pieces of luggage between the 3 of us. This was so easy other then the fairly long walk to the water taxi. I highly recommend this if you or any one with you has any kind of physical handicap. They handled all the luggage and stop right at the hotel.