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Charles H

5 star rating: Highly Recommended
July 2010

Your Christmas tour to the Baden Schloss was the best Christmas I have ever had. I want especially to thank our guide, for her excellent guidance. She deserves a big thanks from all our friends. The zither player was special, and the food wonderful. I am an old man now, and I will remember your tour always as the epitome of generousity and friendship. Thank you sll so much, and Happy New Year.


4 star rating: Recommended
July 2010

Thoroughly enjoyable experience! However, I didn't get a real castle feel since the place is a hotel and spa with a medieval interior look and feel. The mass was held in a nearby parish and not a cathedral. Aside from these slight differences than the expectations, the overall experience is great and the Austrian hospitality is great.

aida United States of ... 

3 star rating: Worth doing
December 2014

Not GOOD explanation of the Tour by Conductor
Not good dinner served, if it was "over sold" it should have been planned for...
NOT a good experience for a special night


3 star rating: Worth doing
January 2013

It was nice to have something organized for Xmas Eve. The food was very good. The location was nice, but not your fairy tale castle . The music was great, but should have been only Xmas. Attending a local midnight mass was special, but the church was not ready to accommodate all these extra people.

Jonathan F

2 star rating: It was OK, but could have been better
January 2013

Really overpriced and guided by someone who really didnt care. We knew we would find it hard to find somewhere for xmas eve so for that reason it was still worth it, but the romance of the castle was really not all that. Renovated beyond recognition.

Susan J Hong Kong

2 star rating: It was OK, but could have been better
July 2010

The food was a dissappointment,but the venue was quite fun.Not really a typical castle I had pictured it to be .I was surprised there was very little entertainment to give the night more of a christmas mood.The mass after dinner at the chapel was a highlight .

Debbie F

1 star rating: I do not recommend this
February 2015

This was a very unorganised tour. We were picked up on time and taken to the castle to have warm wine. When it came to seating it was a mess, we were left standing with my family of four without a table to sit together, along with a few other families. We were told to take a seat with strangers. There were only single seats left at each table. Eventually we were taken to another room with three tables, so I could sit together with my family on Christmas and so could some of the other patrons. Service by wait staff was good, food was ok, but we could not hear the music from the room we were in. At the church mass I felt for the locals, as their church seats were mostly taken by us, the tourists. The bus ride home was also unorganised as we stopped at two hotels and no one got off the bus. When we were dropped off the bus was not allowed in that street so we had to walk for five minutes in the dark and the cold to get back to our hotel. I would not recommend this tour - a dinner at a nice restaurant in town would have been better and more value for money. Not a nice memorable Christmas dinner at all!

Constance S

1 star rating: I do not recommend this
December 2013

The dinner was not in a palace but rather in a convention center right next to an apartment complex.. The church was not in the woods but right in town. Very disappointing and over priced.

Catherine H United Kingdom

1 star rating: I do not recommend this
October 2013

This was a very expensive trip that started in a long wait in the car park, followed by a very poor dinner - cold salty soup, dry turkey, over sweet desert. The 'present' was a small cake that had been forgotten on our table and we had to fight to get a coffee. This was made worse by constant nagging from our tour guide about timings. The church was boiling, despite the fact that we were told to dress up warm so we had to try to get the layers off during the service. Very, very disappointing - except for some good company on our table!

Note from Viator: Thank you for your review. We apologize for any inconvenience you may have experienced during your tour. We have since changed the menu that is offered and would like to thank you for helping us ensure the best quality of our tours.

Samer G Egypt

1 star rating: I do not recommend this
October 2013

It was a mass of two hours in German. Why is it in German if it is for foreign tourists? Why was the mass was not mentioned clearly in the program? The dinner was not good! The lady guide was so aggressive! A very expensive trip for nothing!

Note from Viator: Thank you for your review. We apologize for any inconvenience you may have experienced during your tour. We have changed and updated the midnight mass description as well as the menu. Thank you for helping us ensure the quality of our tours.

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Tour code: 3585XMAS


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