An excellent tour in Salzburg - the sites are beautiful and the guides are great fun! The instructions themselves are confusing as previous reviewers have noted. I recommend reading all revieews and then you'll be all set for your trip to Salzburg.

Awesome tour guide, highly recommend!

Well organised, the tour guide was entertaining and informative, the only down side was the weather which was very wet and cloudy hampering our views but this could not be helped, Train journey to Salzburg was great, effiecient and clean trains a joy to travel on, overall had a fabulous day......

Great deal - the SOM tour is awesome - our tour guide was a riot - and it gets you out into the mountains. Wonderful tour. Not certain if I thought the city tour was worth the extra money or not - I think I would have probably rather just wandered on my own - but buying the SOM tour gets you in Salzburg later, so no time to explore. Be sure to call and confirm with supplier - they have to email you your train tickets and tickets for the tours. Also, its a walk to the city center - but there are lots of signs on the way - but bring a map. Word of advice - don't miss the train home, because its the last train on Westbahn and OBB (alt. company) is expensive - Wesbahn is normally 25euros one way, OBB is 50euros - I wasn't happy - but not the tour's fault.

Because our hotel had confirmed this tour with the wrong pick up company and not knowing this until we were at the bus meeting point we had to muddle our way through and make a few guess as to how to get to Salzburg. After arriving we had lots of help from the Panorama Tour people on how to get back to Vienna on the correct train. Viator maybe needs to elaborate a little more about what is needed to be done when picking this tour up from another city. Once there the tour is fantastic and I would recommend ed it to others

Was an amazing trip. The train ride from Vienna to Salzburg was so beautiful. The train was a tad slow but that compensated for the beautiful scenery. The sound of music tour was also very enjoyable. Our guide was very informative and engaging. This trip is a must do if you're visiting Austria for the 1st time.

We had bad luck. Our day was rainy and cold. Even then we completed both the walkingand bus tour.Walking tour guide was not very informative. He did not mention anything about shooting of Sound of Music at Mirable Garden. Hence I do not have a photograph of the fountain. It was raining badly. All I have over garden view. The afternoon trip was good except the rain. Salzburg is a nice place to vist. May go again, but there re so many places to go.

All-in-all, we enjoyed the tour because we are able to figure things out on our own, however - There needs to be more communications about getting from Vienna to Salzburg because they do not proactively communicate about departing Vienna, and our repeated emails for information went unanswered. There is no advance information about how far the meeting place is from the train station, and its 1.1km walk. This trip is nearly impossible unless you pack your own lunch, as the walking tour ended at 1:30pm which is nearly 15 minutes from the bus tour that started at 2:00pm (and no food is allowed on the bus). Following the bus tour, we only had about an hour for dinner, which is not enough time given European standards for leisurely dining. The supplier, who actually gives the tours in Salzburg, was unorganized, however, our actual tour guides were wonderful. This trip is not for anyone with small children nor the elderly.

The Tour guides were very informative (I did the walking tour in Salzburg as well) and I met lots of nice people including a couple from the States who experienced similar issues with this tour.

I would advise other travellers to note the following:
*Confirm your tickets 72 hours and remind them to send your train tickets (as they seem to forget this).
*There is no tour rep in Vienna. You will need to make your own way to Salzburg.
*The train station in Salzburg is more like a 20mins walk and there are very few signs – take a map with you.
*If you go on the walking tour make sure you eat before hand as there is little to no time to have lunch before the next tour.
*The Sound of Music tour is with 50+ people.

If there was more information / communication in Vienna that would definitely make the experience better.

The best comment I can make about this experience is the train ride from Vienna to Salzburg and the Salzburg scenery, autumn tones are quite spectacular, weather was very chilly and some snow toward the end of the tour. I upgraded for 14 Euro a seat in the first class carriage of the train, which was very quiet and so comfortable, also an attendant to serve you complimentery tea of coffee, also a selection of goodies from a Menu.
On boarding the bus for the Tour which seem to fill quite quickly, we set out for what I was to assume to be an on-site tour of many scenes from the SOM...You get to actually visit two sites, " The Glass House " ( Sixteen Going on Seventeen ) an the Abbey in which the Wedding Ceremony took place. Any other attraction is viewed from your seat on the bus and at usually high speed, these properties are privately owned, therefore " no go zones "
In concluding and in my opinion its a scenic tour of Salzburg, which is not to be missed despite the title of the tour....so misleading

Misunderstanding meant we did not join the trip ujntil Salzburg, after having to pay for our own rail journey (which we had pre-paid). A very bad start. The Salzburg part of the trip was very good.