Read what other Viator.com travelers think about the Vienna Airport Private Arrival Transfer. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
The driver was waiting for us and took us immediately to our hotel. It was wonderful! I will always make those arrangements!
The driver was late at our airport pickup. Between 5-10 minutes late. I was looking for a way to page him when he finally showed up. The driver was not aware of our destination. It was the river ship Little Prince. When told that, he was not completely sure how to get there. He consulted his GPS. It took us into an area of Vienna that was undesireable, dark and not reassuring to unfamiliar visitors. I think the driver was apprehensive as well. However, we arrived at the ship and the driver was helpful in getting luggage on board.
We were met as we exited baggage claim, taken directly to the van, and then off to the hotel. Good service, good information on the area provided by the driver. The convenience offsets the minor cost difference for a taxi.
Our driver was great and made us feel really welcome! He even spoke Russian and gave us a mini tour of the city on the way to our hotel. I would recommend this transfer to everyone.
Very misleading. We had arranged for a vehicle big enough for 3 people, each carrying one carry on bag and one large suitcase (3 were on a month long trip!).
Small car arrived and we ended up having to pay for another car also. Not good.
IMy husband, who is handicapped, waited over four hours at the airport just so that we could meet up with our traveling companion who was arriving later. We wanted to all travel together, but it ended up being a total waste of time because we all couldn't fit in vehicle.
We had heavy luggages and it was nice to be dropped off right at the hotel door.
driver was not at arrival hall to meet us on arrival, waited approx 15 minutes, took our party to the wrong address and without our insistence he would have deserted us at this point only when we refused to disembark the bus did he make any attempt to take us to the correct address
Not only did the driver wait over an hour after arrival for us, he had us paged to ensure we knew he was waiting. American Airlines lost our bags due to a tight connection in Heathrow (avoid), so we were stuck doing paperwork inside the baggage claim area. You can't leave this area to go outside and look for the driver, so the page was a great idea. The driver (my wife called him "The Transporter" LOL!) looked extremely professional in his suit, and we just about fell over when we saw the black Mercedes sedan he put us in! Despite rush hour, he expertly guided his Mercedes through traffic to our hotel in 25 minutes. Fantastic experience and highly highly highly recommended!
We were late getting in but the driver was still waiting and was really helpful. I arrived before the rest of my party so he showed me a map and pointed out places of interest. He had a van so we got all our luggage in and didn't need to order a second car as we did on the way back. Good company and I would use them again.
Our transport was on time, helped with our bags and got us safely to our accommodation. Would do this more often when travelling.
It took us a while to find our driver, Karl, for the directions were a big confusing. We were told to turn left after we left customs, and he was waiting for us on the opposite side of which we turned. But he was so cordial and helpful.
driver was standing behind the crowd and didn't lift up the name tag properly as i need to search him for 5 mins!
I was met on time and quickly transported to my hotel. A great service after a long flight.