Read what other Viator.com travelers think about the Welcome to Vienna - Vienna Card, Hop-on-Hop off Tour, Morning Tea and Lunch or Dinner. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
This package is perfect for 1 reason, it has everything that you need. Firstly it was very convenient to get it from our hotel once we arrived. It was very easy to use and had clear instructions, all the basics you need for a stay in Vienna! The hot chocolate (swapped for the coffee) and cake experience at Cafe Central was unforgettable. The restaurant where we had our lunch was really good and centrally located, they had the best apple strudel I had tried whilst in Vienna! So convenient to use the transport as much as you want too, and the Vienna Card to entry the attractions and get some helpful discounts too which is always great. Plus the hop on hop off tour insured we got to see everything and very comfortably, highly recommended!
Our Viator visitor package proved good value and helped me and my partner make the most of our 1 week visit. The Vienna Card was most useful and gave meaningful discounts off all of the sites, museums, galleries etc we visited. The morning tea and evening dinner were excellently chosen locations with warm welcomes from everybody and a high standard of cuisine.
This was a superb package - great being met at airport; super orientation to the city with hop on hop off bus; Vienna card with public transport and discounts brilliant; Cafe Central voucher wonderful; and meal lovely. Overall absolutely superb value!
Excellent service. Taxi service was reliable and very friendly driver. Everything we did was great .Cafe Central was an excellent luxury experience. The meal at the restaurant was very good local cuisine. I did book our table in advance. The Vienna card was used for all of the attractions we visited. Hop On Hop Off tour was a great way to start our visit. Thank you so much. Great value and good quality experiences which we might not have achieved booking independently ourselves.
The package deal is totally worth it. First, I was very reluctant to buy it since I had a package in Monte Carlo lunch from Nice, and I didn't like the service at all, but with this one Viator won my heart back. Pleasant ride from airport. Driver was on-time and very friendly. I had close to dinner lunch at the restaurant, and experienced the best service in Europe. Tea in Classic Cofe was wonderful as well. I highly recommend it.
excellent package. We use almost everything that was in the package. It was a problem with a transfer. We took a taxi and refund was done without any problem. The representative was very nice, and apologized for inconvenience. Recommend to everybody.
I was sceptical at first about purchasing this over the internet, After a quick call to Viator's office and the exceptional service I received, I went ahead and purchased the package. The ease in purchasing the package and printing off my confirmation, made one less thing to worry about. The driver was at the airport to greet us, the 3 day transit pass was easy to use along with the tram and subway system. The meal at Furich Restaurant was enjoyable and a day on the Hop-on-Hop off bus was wonderful. What a beautiful city Vienna is. Unfortunately we never used the Cafe Central voucher as we were coffeed out. Thanks Viator for your service, I will use it again when next we venture. Dennis and Nancy
The bus driver was very nice. When my sister lost her earring he found her to return it to her the next day.
Brilliant - everything was so well organized. It was a pleasure - definitely will use Viator for my next city trip and have already recommended to my friends.
Very satisfied overall and feel we got value for money, especially for the travel on all transport. Unfortunately it did not start well when no taxi appeared at the airport to take us to the hotel. We spoke to the man waiting for another passenger who checked with the office. They said they had no booking for us. We did take a taxi at a cost of 55 euros, for which I have a receipt.
The only other problem we encountered was finding the cafe for the coffee and cake. The voucher received on arrival gave an address which was the office where it had been sent from, and the cafe was not named. We spent a long time walking down the street searching for it. The hotel checked out the location for us, and when we went to the office they directed us to Cafe Central. They did say they would inform the staff to put the cafe address on in future.
This was probably a good deal for those who go to museums more than we do. The card gave you discounts to museums and exhibits rather than prepaid admissions like other city cards we've bought. The dinner and the tea were both fun -- just don't expect to choose what you're going to eat.
Everything went very smoothly apart from the incorrect address on our paperwork for the Restaurant Fuhrich. (The address on the paperwork was for Cafe Central consequently we knew where that was for the next day). The pickup from the airport was an excellent limousine transfer, the food at both Restaurant Fuhrich and Cafe Central was good, and the Vienna card worked well. If I have one criticism it was that the Hop On Hop Off buses were very crowded and at one stage was going past stops because of lack of room. All in all, well worth it.
Vienna Card - excellent and enabled us to get around easily and without hassle; Hop-on-hop-off - very good, gave a great over-view of the city, 3 routes to do. Was difficult to locate where to initially join the tour and would be difficult to fit everything in if you wanted to 'hop-off' at too many stops. Morning tea - excellent, beautiful setting, friendly and courteous staff and were able to provide gluten free cake for my dad without hassle. Dinner - mmm, not so great and the reason we've not scored this with 5 stars. My dad requires a gluten free meal, we had emailed ahead requesting this, been into the restaurant on arrival and advised that it was not a problem. Sadly it was a big problem and there was only one starter, one main course and no desert that he could have. The fixed price menu is very restricted and staff did not explain it and having agreed we would pay the difference between this and what we might choose from the menu, we faced a steep bill that was not at all worth it. Very disappointing. This was the only disappointing element of the whole trip though.