21 reviews of Welcome to Vienna - Vienna Card, Hop-on-Hop off Tour, Morning Tea and Lunch or Dinner
Read what other Viator.com travelers think about the Welcome to Vienna - Vienna Card, Hop-on-Hop off Tour, Morning Tea and Lunch or Dinner. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Reviewed by Betty R Shelley H, USA, October 2006
Reviewed by Siew Hong T, December 2010
No taxi pick up when we arrived airport. We have to call them and wait for the taxi driver. Anyway taxi driver is very nice and polite. Does not have enough information in English. Its difficult for a tourist to find out the place for dinner. and tea. We spent a lot of time to find out the place . Suggestion : provide a location map. The cake and atmosphere in Cafe Center is excellent.
Reviewed by PABLO B, November 2010
Reviewed by Sreyoshi D, October 2012
Am disappointed, as it didnt quite work out the way I had hoped. First of all missed my flight into Vienna from Paris because of delayed connections. When I called on arrival to Paris, to inform the tour people they said the driver had been to the airport and returned and they couldnt pay for another shuttle to pick me at a later time. Even though the delay was not my fault. The package was at the hotel for me, and had the maps and stuff, the coupon for the Cafe Central was good, I loved the dessert and coffee there, but never got to use the dinner/meal voucher as there was already so much to see, do and eat at Vienna . Also I realized that the trains and public transport (U-Bahn network) is so good that you dont really need a shuttle to pick you from the airport, there was a metro station just a few blocks from my hotel once I had a map I was able to use it to get anywhere. Also the hop-on-hop-off isnt that great, I still had to pay for it at a small discount it wasnt free as I had misunderstood. The Vienna card is good all public transport is free but as I didnt have the package until I actually reached my hotel the first night (no shuttle) I had to pay for the initial transfers to the city center using the airport train and then the U Bahn to the station near my hotel. Would not recommend this.
Reviewed by Michael P, February 2011
I've been booking trips with Viator for years and have never been disappointed. However in this case I was. The package was supposed to be delivered to our hotel and we would find it waiting for us on check in. Thankfully the airport pickup was well organised but the package never arrived. I planned to use the things for the first day but they were not delivered. After phoning Australia at an expense from Vienna, the delivery was organised within 90 minutes but a lot of precious hours were wasted waiting for the delivery.
Note from Viator: Thanks for your comment. We will contact our local supplier and are following up to ensure this does not happen again. While we never like to hear about customers having substandard experiences, your feedback helps us to ensure our local suppliers provide a quality experience.
Reviewed by Marina S, Australia, January 2008
