We had a lost bag and it took a long time to register with the lost bag people before we left the meeting point. There were several exits out of the secure area when we emerged no driver, but soon he appeared from another exit point. Very professional and knew exactly where we were going.
Driver was there on time and transfer was quick and courteous.
We were met bu Mark. He was VERY impressive, courteous, and knowledgeable. So much so, we asked him to be our local guide. He did so, and it was wonderful. He was committed the second day, so he arranged for a substitute fo a full day tour of midevil town and concentration camp. Not so good. Local guides were to be arranged, but weren't. During camp visit he was off about 100 meters ahead urging us to hurry up. Driving was erratic and a bit scary. Was knowledgeable, but had to be prompted. No free description of what was passing. Disappointing.
5 stars to Mark, about 2 to sub.
Excellent and stress-free way to arrive in warsaw. The driver was very cordial as well! A+
Laurel B Canada
Our driver was EXCELLENT ! He went beyond helping us to our hotel The Castle Inn, and even helped in carrying our bags up to the reception desk, He was so pleasant...don't lose him !! Thank you.
Marianne D Australia
Can recommend this service to everyone. It was great to get off the plane late at night and have Viator there to drive us to our hotel. Thank you. M (Perth)
Patricia R Australia
Courteous and helpful staff made an otherwise difficult booking easy.
After nearly 24 hours of travelling, it was splendid to see our private driver waiting for us outside the customs hall. He was a young, english speaking student who gave us many tips on our way to the hotel. We would use this service again - DEFINITELY!
Barbara M United Kingdom
The driver was waiting in the arrivals lounge when we arrived helped us with our cases and chatted away until we reached the hotel.
The driver was prompt and efficient, and told us a lot about his wonderful city.
A beautiful city, and the Polish people were very approachable and friendly. The service we received during our stay was second to none.
Michele C USA
The driver was prompt and very helpful. A wonderful welcome to Warsaw!
Pick up was fine but the return trip took us to the wrong terminal
Were met at airport as per instructions, driver couldn't speak much English but when he found we couldn't get near our hotel due to the Warsaw Marathon he managed to explain that it would take a further 15 minutes to drive around the diversion. However the hotel was only 1.5 minutes walk from the nearest point he could get to hotel so we walked. No problem at all
It was very comforting to have a driver waiting for my arrival. Was a smooth, comfortable ride.
Chelsea M Italy
The driver was there waiting as I arrived in the terminal. The airport transfer was quick and the driver told me many interesting facts about Warsaw on the way to my hotel. He pointed out different buildings and explained a little about the city's history. He was very friendly and spoke very good English. Definitely worth looking into.
Alan F United States of ...
The driver was late. When he arrived he reeked of cigarette smoke, so much so, we couldn't stand within 3ft of him. The vehicle was fine, until he got in and brought the stench of smoke with him. His service, driving and comfort of the vehicle was acceptable.
Driver was waiting for us on arrival. He lacked any personal skills and made no effort to be welcoming to his country. Although he was supposed to be English speaking he made little attempt to speak with us.
The driver was there waiting as I arrived in the terminal. The airport transfer was quick . He hardly spoke and did not provide any of the commentary about Warsaw that other reviewers talked about; this was a selling point for me.
Brian G United States of ...
No driver at the airport. Had to call and wait for one to show up.