Read what other Viator.com travelers think about the Private Departure Transfer: Hotel to Washington Dulles International Airport. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Hard to know what to say except that it did exactly what it says on the tin--a private transfer for 4 people and luggage from a downtown hotel to Dulles Airport by Cadillac SUV. Arrived exactly on time, vehicle clean and comfortable, driver helpful and friendly--what more could you ask for? Granted it probably cost a lot more than a cab, but I got what we wanted.
The motor vehicle was superb and was even better than the one we had on the inward journey. The driver was very knowledgeable and informative and we could keep up conversation for the whole journed. We had to make a detour as there was the Washington marathon on the Sunday.
the cars to and from the airport were as described and fine. I was advised that a $20 dollar cash charge was also payable on both journeys. When I queried this, I was told it is the expected gratuity.
when we arrived we had to call the service to pick us up, cab was not waiting at airport. Had to wait 10 min. Very nice driver. No probloms on the road, drove us infront of hotel
Car was waiting outside the hotel at the designated time. Clean car and friendly driver, although I think that the $20 tip that everyone reminds you of is a bit steep!!
personally we believe we would have been better off getting a taxi direct from the airport. Reason being we were asked to phone and check up that we still required the taxi and we were told we would have to give a minimum $20 tip !
The driver charged another 15 USD depite the prepaid voucher. He could not explain why but he told us that he have to collect the amount in advance so we were forced to pay. Sounds like blackmail to me.
The same review applies to all four of our transfers with carmel limousines.