Read what other Viator.com travelers think about the Wellington Shore Excursion: City Sightseeing Tour. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
We thoroughly enjoyed all our shore excursions with your company and recommended you to everyone with whom we talked. Coach drivers were most considerate, informative and polite.
Excellent way to see the city when time is short and very informative. Driver ,sorry can not remember his name, was brilliant.
tour guide was excellent,cable car,botanic gardens and tour was great seen wellington and some of surrounds
This tour of Wellington was soo good.Our driver James was fantastic,he took us all over this lovely city.Thoroughly satisfied.Thankyou
Very good tour, but the driver was a bit diffiuclt to understand. He needed to adjust the amplifying system.
We thought it was well worth the money, saw a lot. Great views from Mt Wellington. Rose gardens were beautiful.Just one thing we were disappointed with was the cable car, couldn't really see anything.
There was a big mix up before we got to do our tour, I had booked it on the net and were told to be there 10 minutes before the tour started which we were.... We were looking for a Viator bus and should have been told to look for a Hammonds bus!!. After phone calls to the number we had been given.. were told it was out of hours!!! There were others from the ship also looking for the same bus... not a well organised company I am afraid. The driver of the bus was looking for his tourists and we were looking for him at the ship!! When we finally got to go on the tour with the man from Hammonds...the driver was very good and very informative,.
Weather not the best, but our guide changed the tour to suit the conditions. Lovely City. We were very impressed with what we experienced.
This was a good excursion but could be a bit longer price was right what we seen was just a small amount that is in Wellington.cheers
This tour was OK. It was a quick tour around Wellington and the surrounding hills with their wooden architecture. We also had the opportunity to ride the cable car (added cost) not included in tour price. One thing to be aware of and note - the tour operator does not take you back to the port. I understood that this shore tour operator picked up tour participants from the ship and guaranteed to return them to the ship on time. No they don't! The tour terminates in the city and you make your own way back to the port. The tour OK but the bus driver/guide, OK but nothing special.
Our voucher said Canterbury Leisure Tours. We were to be ready at 8:30. We were there well before that. Everyone had left on their tours except another couple and us waiting for Canterbury Leisure Tours, so we finally called the number on the voucher. Was told it would be a Hammond bus and should have been there and we told them the Hammond bus had left some time ago, but nothing on our info gave us any indication we should get on a Hammond bus. She said she would have to see if they would come back and get us. A shuttle bus worker finally called her again and was told the next Hammond tour would pick us up at 10:30. So we had to sit and wait 2 hours for our tour. The tour driver was very nice and helpful and enjoyed the tour with him. But I do think we should have been told it would be a Hammond bus, not just Canterbury Leisure tours or at least given the Hammond driver our names so he could have called out for us. It cost us an extra $13.80 for phone use to find out what was going on. The tour was fine. Getting on it was TERRIBLE!
Note from Viator: Thank you for your review and we appreciate your feedback. We apologize for any inconvenience you were caused, and have addressed this issue with our local tour company to ensure that it doesn't happen again.