Read what other Viator.com travelers think about the Xi'an Shuttle Transfer: Airport to Hotel Roundtrip. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
I'd been traveling with a friend for ten days prior to flying to Xi'an on my own, so I was a tad nervous about getting to my hotel, thus a transfer seemed a great idea... and it was.
Having experienced many other taxi rides on this trip, having this one undertaken with a chatty guide (in English) took the stress out of the situation and eased my transition into solo traveling.
But... taxis *are* a lot cheaper, so it is a trade off, if you're on a budget.
*sigh* ~ if only such had been available for Chengdu!!!!
very efficient. the driver and the guide were excellent. despite being late arriving, they were there holding a sign with my name. guide answered a lot of questions for me in the car on the way to the hotel.
Excellent service; was there when I arrived and gave me a good introduction to Xi'an on the way to my hotel. Prompt pickup service as well. I would definitely use this service again if I went back to Xi'an.
As I was visiting Xian on my own I jhought it better to make it as stressfree and possible and booked the airport to hotel trip. There was a misunderstanding about my return flight, but Linda, my guide , couldn't have done more to sort everything out
Just a small problem immediately solved after a phone call to the office, once the guide had wrong travelers names.
GOOD WAY TO GET TO YOUR HOTEL AND BACK. BEING MY FIRST TRIP TO CHINA
IT TOOK THE WORRY OUT OF THE PROCESS.
This is essential but the English guide did not go back to the airport with me. She also told me that the booking that I had made for the night I arrived was cancelled and I would go the following night. I objected and my booking was reinstated.
The guide had noted that the plane was delayd and went to breakfest, obviously without cheking the estimated time of arrival. Consequently, he was not there when we arrived. We had to call the local agent to get hold of the guide. When he arrived, the driver was absent. All this delayed the separture by some 45 minutes.