Read what other Viator.com travelers think about the Lucerne Day Trip from Zurich Including Lake Lucerne Cruise. What they loved, what they liked and what they think could be improved, it's all here to help you make the most of your next trip.
Excellet trip. Free time in lucerne was ample to see the place in relaxed way. Cruise was excellent.
First, there were too many people packed into a small van that made the ride uncomfortable. Second, though we nearly ran to catch our cruise which was difficult for us old folks, we still missed the boat without knowing what to do next since our guide had gone back to the van. Fortunately, we were told by the missed-boat, ticket vendor we could take another boat that was about to leave, if we ran. Finally, we made it and the cruise was scenic; but if preparing for the next summer Olympics is not an interest to you, I would consider an alternative tour.
Very poorly conducted tour beginning with the starting point - the coach. Our first guide Evelyn asked us to be seated when the bus came which took a few minutes. Then when we were rather comfortably seated - all four of us, she asked that we get down from the bus since there were " more people than expected" ! And we were put into another van which had miscellaneous tourist going to different places like Mount Rigi. The Lucerne trip of about 45 Kms or so took us 3 hours since we got the " scenic route" The 9.30 start was delayed initially and that got us to Lucerne at about 12.30. There we see the first coach that had reached at 11 am and meet Evelyn who asked what kept us so long!
Urs - our second guide tried very hard to make amends to the best he could but having already lost a couple of hours we were clearly not happy. The return- in the van- took about 45 minutes and Urs was kind enough to drop us to the hotel enroute.
All -in-all I don't recommend this trip since a train is probably faster and gets you more time to spend in Lucerne. And I definitely don't recommend this company for not being professional in the way they conducted this tour.