Our tour guide Ernest was a lovely man, he drove whilst providing interesting facts about the country and the towns we would visit. The Lindt factory was my favourite stop, we purchased collectively about 5kgs of chocolate! The cheese tour was rather short and unexpected, there was only a small viewing section showing how the fat from the cheese is taken out. There is a large time gap provided towards the end of the tour which we felt was rather unnecessary for you to explore the town. I guess if the weather had been sunny it would have been nice to take a walk around the quaint little streets, however it was pouring rain so we ended up hiding in a patisserie shop for an hour or so until we could go back onto the bus.
Linda C Australia
Visiting the Lindt outlet was terrific. Went up the mountain by cable car, had lunch at the top, unfortunately it was rainy and fogged in so the views were very limited. Guide was friendly and informative.
Our driver Daniel made this a great trip. Very knowledgable and entertaining. I understand he only works one day a week, we had him on a Tuesday, so hopefully you get him too. The chocolate part was just a stop at the factory store. The cheese part was for the Appenzeller brand of cheese, which is not the traditional "Swiss" style of cheese we are used too, but still interesting. Taking the tram to the top of the Alps and overlooking mountains into Liechtenstein was beautiful. We had a very nice lunch at the restaurant on top of the mountain. Again, Daniel made every part of our tour very enjoyable.
Beautiful area. Chocolate part bit disappointing as we only could go to the shop. Company not allowed to take you in the Lindt factory anymore.
Dora K Cyprus
Take this tour only if you have a day to spare. You get an excellent view of the countryside. There is a quick stop at the chocolate shop and a tour of the cheese factory. Basically an overview of how cheese is made. Then up the mountain. We asked not to remain up there long as there was not much to do and the food was pricey. The cable car was fun. The town lovely to walk around in. The stores a bit pricey but this is Switzerland. As I said if you are staying for a few days it is worth it but if you had to choose I would go for the Mount Pilatus tour. Beware of the hotel pick up policy. The pick up only applies if you are staying at that hotel. We stayed next door but were refused hotel pick up.
We bought 65 Swiss Franks worth of chocolate at the Lindt factory store! The prices were definitely a bargain compared to Zurich or airport prices; great as gifts too. The scenic route to Appenzel where the cheese factory was located was a plus. We also bought Appenzeller cheeses from the cheese factory in Appenzel, so deliciously good and you get to sample many varieties. We lucked out with the Mountain because the clouds and fog came in but it was still very relaxing. The mountain goats at the top provided great entertainment. I would recommend this tour for those who want to buy chocolate and cheese and see the cheese being made.
The mountains, cheese and chocolates tour was good as the guide took good care of us. However, it would be better if more stops could be arranged at scenic places for photo taking. On the whole, we have a good experience.
driver very informative trip up the mtn was absolutely beautiful. Too bad chocolate and cheese stops were purely commercial. The cheese place at least had a video but the chocolate place was only a store to buy chocolate
The trip to Appenzelle was wonderful-beautiful views and a perfect day- didnt enjoy the chocolate factory or cheese factory so much -it was very rushed and not much to see
Another very good tour we had. Wish we had more time at Cheese and Cholocate factory Our guide was very very goof
JERALD K USA
We only had two days in Switzerland and wanted to see some of the countryside. The bus allowed us all to relax and take it all in. Our guide shared alot of information. Appenzell was perfect and our two teenage granddaughters and grandpa loved the toboggan ride down the hillside!
Fraser B Australia
A very enjoyable experience. The tour guide was great the driver needs to spend less time on his mobiles when driving, except when they are hands free.
The time allowed in Appenzell is too short if you take the cable car ride. The views from the mountain top are spectacular and the drive to that point is beautiful. The cheese factory was very disappointing. It should be deleted from the tour.
Paul W USA
Our trip was very nice. Our guide was very knowledgeable. The weather was foggy and rainy so we were unable to see anything from the top of Mt. Santis except the snow falling all around us. Still pretty cool but because we did not spend as much time there as normal they improvised and took us to a cheese factory in Appenzell in addition to the rest of the normal tour. I definitely recommend this company and this tour.
Nicholas A Australia
Well where do I begin,
Let's start with the good, the chocolate outlet has lots of stuff you can't get in Australia. We bought 3 kg of chocolate and the price was way cheaper than we could imagine.
The view on top of the mountains is just amazing. Really made the trip worth the drive.
The bad, the cheese factory tour isn't so good, 30 minutes is all you get. 15 minutes of which is a video promoting the cheese company, talking about how much care and manual labour they put into making the cheese and other promotional things. Only to see after the video that every single step is automated. This leaves very little time to taste the cheese samples and buy.
Unfortunately our tour guide wasn't the greatest, nothing of great interest was spoken about which made the driving sections of the tour seem longer than they are. Would really have helped if more interesting information was given.
For example, I could have done without the explanation on how grass grows and is then chopped by farmers. Or the 5 minute conversation on how power in Switzerland is transmitted through power lines to each home. This may be okay for a bus load of 5 years olds but more interlectual/witty information is required at the very least for adults. A bit more thought and preparation by the tour guide on what to say during the driving sections would improve this tour.
Visited June 2013
Loved the scenary and the views from the mountain even tough there is nothing to do there once you are the top except having a meal in a restaurant. We didnt get a tour through the cheese factory, instead they played a video of how the cheese is made and you look through a glass while a machine mixes the milk to make the cheese. That's it. The chocolate factory was closed but we went the next day by ourselves taking the tram and a bus. Since we bought a ticket to use public transportation for the whole day in Zurich, we didnt have to spend more in a tour. And by the way, this is just a store beside the actual factory where they take tourists to buy chocolate but you dont get to see anything of the process of making chocolate.
It was a nice drive out to the countryside. Stopped at the Lindt chocolate store but it's nothing exciting. The cheese factory was a short stop to learn about cheese and make any purchases.
On to the mountain - which is quite a ways out. It did rain and was cloudy so our views at the top were not good.
It's about an hour and half+ ride back to Zurich.
Overall - it was a pleasant trip but very long day.
Guide was wonderful. Chocolate shopping was fun, visiting the countryside and mountains were interesting. Would have been helpful if we were told in the descriptiion of tour if the shops would be open, as most were closed on Mondays.
Cut out the uninteresting Zurich City part and make the trip shorter. Also adjust the trip according to the weather, less time up the mountain when you can't see anything and more time in Appenzeller. A good way to spend a day in Switzerland.
Not what I expected. The chocolate visit was basically a shop which we could have easily visited in the States. Cheese factory was a bit more interesting and we had fun there. The cable car up to the Mountains was the best part of the day and really enjoyed the meal at top in the revolving restaurant.
Deidre M USA
The tour overall was okay. The good The cable car ride up to the mountain and the view from the top was spectacular! The bad The cheese and chocolate stops were totally not worth it. They could have been eliminated so that the rest of the tour was not so rushed. It felt like we were 'speed touring' the whole time, and we couldn't enjoy the parts we wanted to see most. The lunch stop for those going to the mountain was very expensive.
Ericka C USA
The cheese and chocolate tour wasn't worth my time. The tour guide basically forced us to eat at the expensive little restaurant in the cheese factory. It was small portions for a large price. The tour was basically a marketing video on how the company's cheese was made and how you should buy it because they said so. Then we were given a few seconds to look through a glass at a machine mixing milk. Oh joy! The same was true with the chocolate tour. We looked through a window at chocolate being made by a machine and about 5 workers on duty boxing chocolate. Yet another boring tour. Then conveniently the chocolate store was open so that you can purchase your heart out before you leave the factory. The only good thing about this entire tour was the cable car ride to the top of the mountain. We were not allowed to stay very long. The entire tour felt rushed. Honestly, there is a chocolate factory in Zurich that might allow tours if you want to just see chocolate. A train could possibly go to the mountains, and for the sample size amount of the two types of cheese, you can save time and money by going to your local grocery store. This was a very pricey trip that provided limited thrills.